Martha Badillo
San Juan,Texas
Summary
Dynamic salon leader with a proven track record at The Colorist Hair Salon, excelling in staff management and upselling services. Leveraged expertise in salon marketing to significantly enhance customer retention and satisfaction. Committed to professional development and innovation, consistently outperforming expectations with a focus on results.
Overview
27
27
years of professional experience
Work History
Salon Owner/Operator
The Colorist Hair Salon
McAllen, TX
10.2020 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Salon Director
Boeaubelle Salon and Spa
McAllen, TX
09.2014 - 10.2020
- Recruited top talent in the industry to join our team of skilled professionals through networking events and social media platforms.
- Implemented new technology solutions within the salon operation systems which streamlined appointment booking processes leading to better time management among staff members.
- Greeted patrons upon arrival at salon and offered cold or hot beverage.
- Strengthened industry knowledge by attending conferences, workshops, and continuing education courses as necessary.
Hairstylist
Regis Hair Salon
McAllen, TX
06.1997 - 09.2014
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
The University of Texas Rio Grande Valley
Edinburg, TX 08.1997 - 5 2012
High School Diploma -
Donna High School
Donna, TX05.1998
Skills
- Upselling Services
- Employee Training
- Staff Management
- Salon Marketing
Timeline
Salon Owner/Operator
The Colorist Hair Salon
10.2020 - Current
Salon Director
Boeaubelle Salon and Spa
09.2014 - 10.2020
The University of Texas Rio Grande Valley
08.1997 - 5 2012
Hairstylist
Regis Hair Salon
06.1997 - 09.2014
High School Diploma -
Donna High School