Martha Betancur
Miami,FL
Summary
Hardworking Sales Associate with over 35 years of experience, committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
19
19
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
Miami, FL
11.2018 - 11.2023
- Developed and maintained a positive working environment for all staff members.
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Monitored employee performance, providing feedback and coaching as needed.
- Ensured accurate inventory levels through periodic counts and cycle counting.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
Assistant Manager
Rymax Sales
Miami, FL
02.2009 - 08.2017
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Resolved conflicts between team members in an effective manner.
Sales Associate
Navarro Discount Pharmacy
Miami, FL
01.2005 - 12.2007
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Skills
- Sales Tracking
- Project Management
- Team Management
- Program Leadership
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Area Supervisor
Ross Dress for Less
11.2018 - 11.2023
Assistant Manager
Rymax Sales
02.2009 - 08.2017
Sales Associate
Navarro Discount Pharmacy
01.2005 - 12.2007