Summary
Overview
Work History
Education
Skills
Timeline
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Martha Cortes

Pacifica,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Patient-focused authorization coordinator equipped with administrative and customer service expertise.

Overview

25
25
years of professional experience

Work History

Practice Coordinator

UCSF Post Kidney Transplant Clinic
Brisbane, CA
05.2016 - Current

Obtain Insurance authorizations for all post kidney and pancreas transplant patients.

Create urgent admission for PPU and 9Long.

Obtain authorization for clinic referrals.

Generate admissions and obtain authorizations from Kaiser.

Schedule and obtain authorization for outpatient procedures.

Obtain authorizations and schedule/register first time long-term visit.

Enter insurance authorizations in Apex and scan in media manager.

Maintained accurate records of all authorizations in the system.

Keep up-to-date with ICD-10 and CPT codes.

Notify Social Worker of patients that are having insurance issues such as they are under-insured or their insurance has been terminated.

Medical Assistant

Renal Medical Associates
San Francisco, CA
01.2008 - Current
  • Maintain accurate records of patient care, condition, progress and concerns
  • Respond appropriately to the physical, emotional and developmental needs of patients
  • Obtain information about patients' medical history, drug history, complaints and allergies
  • Perform clerical duties, such as word processing, data entry, answering phones and filing
  • Monitor expiration of medical supplies and medications
  • EMR-Allscripts.

Medical Assistant

John W. Riordan, M.D.
San Francisco, CA
10.1999 - 01.2008
  • Performed clerical duties, such as word processing, data entry, answer phones and filing
  • Obtained information about patients' medical history, drug history, complaints and allergies
  • Maintained accurate records of patient care, condition, progress and concerns
  • Merged with Renal Medical Associates.

Education

Medical Assistant -

Bryman College
01.1997

Skills

  • Bilingual (Spanish/English)
  • Appointment Scheduling
  • Procedure Authorizations
  • Prior Authorization Knowledge
  • Insurance Verification Expertise
  • Efficient and reliable team player
  • Task Prioritization
  • Strong Communication Skills

Timeline

Practice Coordinator

UCSF Post Kidney Transplant Clinic
05.2016 - Current

Medical Assistant

Renal Medical Associates
01.2008 - Current

Medical Assistant

John W. Riordan, M.D.
10.1999 - 01.2008

Medical Assistant -

Bryman College
Martha Cortes