Martha Cotterell

Cashier. Customer service. Greeted customers and saw transaction through to the end.

• Assisted customers in locating products and answering inquiries to enhance shopping experience.
• Operated cash register efficiently, processing transactions accurately while maintaining customer satisfaction.
• Stocked shelves and organized merchandise displays to optimize product visibility and accessibility.
• Collaborated with team members to ensure timely replenishment of inventory on sales floor.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Supervised catering operations to ensure adherence to quality standards and customer satisfaction.
• Trained and mentored junior staff on food preparation and service techniques.
• Developed efficient workflows for event setup, enhancing overall service delivery.
• Managed inventory supplies, reducing waste through effective stock rotation practices.
• Provided friendly, courteous service to create memorable moments for guests.

Owned and operated my own business in the pottery business. A successful paint your own pottery shop.