Summary
Overview
Work History
Education
Skills
UPS University, Atlanta,GA
Timeline
Generic

Martha Fuller

Manchester,GA

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail- oriented in problem solving and planning. Ready to make an immediate contribution to your organization.

Overview

19
19
years of professional experience

Work History

Delivery Driver

FedEx
Midland, GA
11.2023 - 08.2024
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Delivery Driver, Lead

Amazon
Fairburn, GA
11.2021 - 08.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Provided instruction and guidance to new drivers on safe driving techniques, vehicle operation, customer service, and delivery procedures.
  • Monitored driver activities in the field to ensure adherence to safety regulations.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.

On Road Supervisor

UPS
Peachtree City, GA
02.2018 - 05.2021
  • Developed work plans and schedules for delivery service providers; monitored progress to ensure timely completion of tasks.
  • Conducted safety training sessions for personnel; maintained compliance with OSHA regulations.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Effectively managed a team of 15 delivery service providers and insured efficient operations
  • Utilized problem solving skills to resolve conflicts between employees or customers in a timely manner

Delivery Driver

UPS
Lagrange, GA
11.2017 - 02.2018
  • Utilized relevant map programs and GPS systems to navigate routes
  • Checked delivery addresses and verified package delivery
  • Adhered to delivery schedules and deadlines
  • Ensured customers received their orders in a timely manner, providing excellent customer service a every opportunity
  • Observed and adhered to traffic laws and safety procedures, preserving an accident free driving record

Rural Mail Carrier

United States Postal Service, USPS
Greenville, GA
08.2005 - 05.2017
  • Delivered mail and packages to rural residences, businesses, and post office boxes.
  • Organized mail for delivery in a timely manner according to established routes and schedules.
  • Provided excellent customer service while interacting with customers on route.
  • Adhered to all USPS policies and procedures related to delivering mail.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.

Education

High School Diploma -

Manchester High School
Manchester, GA
05-1995

Business Administration

Indiana University - Purdue University Indianapolis
Indianapolis, IN

Skills

  • Customer Service
  • Honesty and Integrity
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Dependable and Reliable
  • Positive Attitude
  • Verbal and Written Communication
  • DOT Compliance
  • Safe Driver Training
  • Route Management
  • Driver Management

UPS University, Atlanta,GA

  • Professional Development
  • Business Management and Communication
  • Labor Relations
  • People Management
  • Professionalism, Leadership and Influence

Timeline

Delivery Driver

FedEx
11.2023 - 08.2024

Delivery Driver, Lead

Amazon
11.2021 - 08.2023

On Road Supervisor

UPS
02.2018 - 05.2021

Delivery Driver

UPS
11.2017 - 02.2018

Rural Mail Carrier

United States Postal Service, USPS
08.2005 - 05.2017

High School Diploma -

Manchester High School

Business Administration

Indiana University - Purdue University Indianapolis

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Martha Fuller