Martha Gonzalez Martinez
Katy
Summary
Dedicated Medical Assistant with a proven track record at Houston Family Medical Clinic, excelling in patient care through empathetic communication and efficient handling of insurance claims. Skilled in front desk operations, I enhanced patient satisfaction and streamlined appointment scheduling, contributing to a more organized and welcoming environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Receptionist
Houston Family Medical Clinic
12.2023 - 09.2024
- Handled patient inquiries with professionalism and empathy, addressing concerns and providing solutions.
- Processed insurance claims and verifications through specialized billing software.
- Answered and directed phone calls, providing information and assistance to patients and staff.
- Used electronic health records software to efficiently manage patient information.
- Maintained a clean and organized reception area, creating a welcoming environment for patients.
Education
Certified Medical Assistant -
Finlay Training Institute
Houston01.2025
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient check in/check out
Certification
Certified Medical Assistant
EKG Technician
Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Houston Family Medical Clinic
12.2023 - 09.2024
Certified Medical Assistant
EKG Technician
Phlebotomy Technician
Certified Medical Assistant -
Finlay Training Institute
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