Martha King
Dallas,GA
Summary
Achieved consistent sales growth by cultivating strong client relationships and implementing effective business development strategies. Drove revenue generation through strategic marketing initiatives and exceptional service delivery in banking environments. Fostered a culture of excellence in staff training and project management to enhance operational efficiency.
Overview
2008
2008
years of professional experience
Work History
V. P Branch Manager
Ameris Bank
Marietta, GA
2020 - 2024
- Managed and trained my teammates
- Coordinated Operations management for 2 branches.
- Organized Multi Branch Expansion / Leadership Marketing Campaign for Ameris Credit Card resultinginin Sales number 1 in our region.
- Developed HVC (High Value Customer) retention strategy during acquisition.
- Trained staff in policy/procedure to insure smooth transition./ surpass loan and deposit goals. / Business development/ outbound business calls with New clients/ Attend business community meetings. Client retention/ join networking groups/ complete all webase training / coaching my team for success/ delivery excellence customer service at all times. Attending outside social networking events, business development
Mortgage Documents Vault Specialist
Ameris Bank
Marietta, GA
2017 - 2020
- Loan Documents Vault Coordinator is responsible for all functions related to vault tracking/maintenance of retail, Commercial, and construction loans files as well as imaging, recording, quality control, and filing./ perform other projects and duties as assigned mortgagedocuments.
- Led branch team to earn the highest number of new savings, CD, and money market accounts and the highest number of new enrollments in the mobile banking platform throughout the region in 2015.
- Worked directly with branch staff to ensure excellent customer service and increased sales. Identified team members’ potential and provided relevant training to ensure their success.
- Recognized by Regional Vice President as one of three top standout employees of 2014 by embracing ideas for recognizing growth potential, growing deposits, and networking extensively.
Assistant Vice President / Branch Manager
Jacksonville Bank
Valdosta, GA
2014 - 2017
- Developed and executed business and market plans. Expanded the branch into the retail market, increased deposits by 300%, and achieved #1 bank-wide recognition in mortgage bank approvals.
- Developed new and existing customer relationships through networking, cross-selling, and referrals. Tripled account openings and doubled deposit transaction sizes.
- Coordinated daily team huddles, setting expectations and securing commitments for day-to-day operations and business development.
- Hired, trained, and developed branch team in sales management, customer service, and compliance with company policies. Introduced a sales culture and provided sales coaching and training to the staff.
- Created an increased awareness of CertusBank through community involvement. Developed and presented financial seminars in local schools, churches, and community groups.
- Led branch operations, maintained branch compliance with regulatory policies, and provided branch operations and performance reports to bank executives.
VP. Branch Manager
Certus Bank
Valdosta, GA
2008 - 2014
- Opened and serviced customer accounts and new consumer loans. Ranked as the regional leader in Equity and Credit Line productivity.
- Served as the team’s Deputy Manager.
- Provided insurance sales and financial planning services to members, recommending the best products for each member’s needs and earning high marks in customer service. Recognized for retention of high value clients.: Business Development, outbound sales calls, maintaining high value customers and customer satisfaction retention/ growing deposits, loans, merchant services, debt cards, online banking presence increase. Managed my team, sales training as well as weekly sales meetings. Completed reports. Coaching sessions monthly with team. Goal settings, delivery of excellent customer service.
Branch Manager
AmSouth Bank
01.2006 - 01.2008
- Drove strategic business and sales plans, resulting in meeting or exceeding home equity and line of credit sales goals for this $53MM depository facility.
- Developed a team of 10 employees.
Branch Manager
Wachovia Bank
01.2001 - 01.2006
- Developed new accounts and served existing consumer and commercial accounts.
- Ranked as the #1 sales leader in the division for 18 consecutive months.
Branch Manager
Regions Bank
01.1987 - 01.2001
- Progressed from Teller to Customer Service Specialist to Branch Manager throughout tenure with Regions Bank.
- Recognized for sales excellence, cross sales, and retention of high profile customers.
Education
Bachelors of Arts - undefined
Liberty University
Lynchburg, VACertificate of Supervisory Management - undefined
Chattahoochee Technical College
Skills
Achieved recognition as a top performer by consistently exceeding performance standards Delivered proactive staff development and training to enhance team capabilities Exemplified leadership qualities that inspired others Elevated operational compliance, customer service, and client satisfaction to new heights Established a significant consumer network and referral base Implemented successful sales campaigns that drove deposit growth by over 300% at Ameris Bank in Atlanta and Marietta, GA
Accomplishments
During my first 2 years of banking I won Employee of the Year! Which came with an extra week of vacation, 7 days in Daytona Florida Beach logged in the banks condo at no cost and $500.00 cash! That’s when I realized that helping serve people with their financial needs was what I was born to do.
Timeline
Branch Manager
AmSouth Bank
01.2006 - 01.2008
Branch Manager
Wachovia Bank
01.2001 - 01.2006
Branch Manager
Regions Bank
01.1987 - 01.2001
Bachelors of Arts - undefined
Liberty University
Certificate of Supervisory Management - undefined
Chattahoochee Technical College
V. P Branch Manager
Ameris Bank
2020 - 2024
Mortgage Documents Vault Specialist
Ameris Bank
2017 - 2020
Assistant Vice President / Branch Manager
Jacksonville Bank
2014 - 2017
VP. Branch Manager
Certus Bank
2008 - 2014