Martha Maddox
Magee,MS
Summary
Dynamic and results-driven Sales Manager with a proven track record of increasing profitability and exceeding sales targets in retail environments. Skilled in leading and motivating teams to deliver exceptional customer service and fostering strong relationships with clients and vendors. I am experienced in inventory management, merchandising, and retail operations. I am adept at analyzing market trends and consumer behavior to identify opportunities for business development and seeking to leverage my expertise to drive success and growth as a Retail Store Director/manager.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner of Mere Grace
Self-employed
07.2024 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Managed approximately 20 calls, all incoming emails per day from customers and vendors.
Manager/Director of Store Operations
Angela's Garden, Gifts, Gourmet
01.2023 - Current
- Successfully designed and created an e-commerce website and TikTok Shop.
- Spotted trends in Google Analytics.
- Preparation and reporting of monthly expense receipts, bank statements, and other financial statements,
- Guided display strategies for new merchandise.
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in 10% reduction in labor costs
- Communicated effectively with Territory Manager Representatives to build long-term relationships to achieve product satisfaction.
Buyer
Angela's Garden, Gifts, Gourmet
01.2020 - 06.2025
- Established and maintained relationships with vendors to negotiate pricing, terms, and contracts to ensure cost-effective procurement of goods
- Aided in purchasing new merchandise for the business at the Americas Mart in Atlanta, GA.
Education
Bachelor of Science - Business Administration
The University of Southern Mississippi Bachelor of Business Administration - BBA,Business Administration And
Hattiesburg, MS05.2024
Associate of Arts - AA - Business
Copiah-Lincoln Community College
Wesson, MS05-2022
Skills
- Retail Buying
- Sales Management
- Customer Satisfaction
- Leadership
- Excel Proficiency
- Time Management
Certification
Microsoft Office Specialist: Excel Associate (Excel and Excel 2019) Microsoft December 2022
Credential ID: 994269165
Timeline
Owner of Mere Grace
Self-employed
07.2024 - Current
Manager/Director of Store Operations
Angela's Garden, Gifts, Gourmet
01.2023 - Current
Buyer
Angela's Garden, Gifts, Gourmet
01.2020 - 06.2025
Bachelor of Science - Business Administration
The University of Southern Mississippi Bachelor of Business Administration - BBA,Business Administration And
Associate of Arts - AA - Business
Copiah-Lincoln Community College
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