MARTHA MARISCAL
Palermo,CA
Summary
Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
20
20
years of professional experience
Work History
Medical Receptionist
Ampla Health
Magalia, California
07.2023 - Current
- Provided support to clinical staff during patient visits,
- Entered insurance, demographics and health history into patient database.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Answered phones promptly and directed calls appropriately.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
HOME HEALTH AIDE
ADDUS HOMECARE
Chico, CA
01.2022 - 06.2023
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Assisted with client personal care needs to foster independence and well-being.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Assisted clients with bathing, dressing and incontinence care.
- Planned optimal meals based on established nutritional plans.
Caregiver
Eskaton Senior Residence and Services
Pleasanton, CA
01.2007 - 01.2008
- Help Elderly with their daily activities
Caregiver
Home Instead Senior Care
Walnut Creek, CA
01.2005 - 01.2006
- Going to Elderly homes helping with duties such as:
- Cooking, Cleaning, Shopping and taking to Medical Appointments
Medical Records
San Ramon Primary Care
San Ramon, CA
01.2006
- Kept financial records and performed other bookkeeping duties such as filing papers in files
Medical Assistant
Young M. Kang- Urology
Pleasanton, CA
01.2006
- Front and Back Office
- Help Dr w/ surgeries (prepare pt for Dr., set mayo stand)
- Set up appointments, take pt
- Vitals, answer phones, filling pt
- Charts
- Autoclaving
Education
Diploma - Medical Assistant
Bryman College
Hayward, CA01.2006
Some College (No Degree) -
Oroville Adult School
Oroville, CASkills
- Appointment management
- Telephone etiquette
- Insurance verifications
- Patient scheduling
- Medical records management
- Front desk operations
Timeline
Medical Receptionist
Ampla Health
07.2023 - Current
HOME HEALTH AIDE
ADDUS HOMECARE
01.2022 - 06.2023
Caregiver
Eskaton Senior Residence and Services
01.2007 - 01.2008
Medical Records
San Ramon Primary Care
01.2006
Medical Assistant
Young M. Kang- Urology
01.2006
Caregiver
Home Instead Senior Care
01.2005 - 01.2006
Diploma - Medical Assistant
Bryman College
Some College (No Degree) -
Oroville Adult School