Martha Michalak
1110 Hinshaw St,NC
Summary
- Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field.
- Outgoing and motivated with passion for fitness and health. Possesses foundational knowledge of exercise physiology and nutrition, paired with certification in personal training. Committed to helping clients achieve their fitness goals through personalized training programs and ongoing support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
10.2021 - Current
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
- Effectively handled escalated situations by remaining calm under pressure and de-escalating tense conversations with upset customers
Skills
- Customer service
- Communication
- Team collaboration
- Problem resolution
- Exercise program design
- Personal training and coaching
- Strength training
Certification
Certified Personal Trainer (CPT) issued by the National Academy of Sports Medicine (NASM). Completed comprehensive training program covering exercise science, nutrition, and program design. Equipped with the knowledge and skills to create personalized fitness plans and help clients achieve their health and fitness goals.
Timeline
Customer Service Associate
Walgreens
10.2021 - Current