Martha Ramirez
Topeka
Summary
Results-driven Executive Housekeeping Manager with expertise in quality assurance and team leadership. Recognized for ensuring safety compliance and optimizing operational efficiency through effective training programs.
Overview
3
3
years of professional experience
Work History
Executive Housekeeping Manager
spring hills Suites
Topeka
03.2023 - 06.2026
- Oversaw daily operations of housekeeping department at Spring Hills Suites.
- Supervised and trained housekeeping staff on cleaning procedures and safety standards.
- Coordinated room assignments, ensuring cleanliness prior to guest check-in.
- Inspected guest rooms and common areas for quality assurance and maintenance requirements.
- Inspected guest rooms and common areas for quality assurance and maintenance needs.
- Developed schedules to optimize staff efficiency and coverage throughout the hotel.
- Maintained inventory of cleaning supplies and ordered replacements as needed.
- Implemented training programs to enhance team performance and service quality.
- Ensured compliance with health regulations and hotel policies in housekeeping practices.
- Developed and implemented hotel standard operating procedures for the housekeeping department.
Education
Sec 63
Tijuana Mex06-1987
Skills
- Staff training
- Quality assurance
- Inventory management
- Safety compliance
- Standard operating procedures
- Customer service
- Problem solving
- Time management
- Conflict resolution
- Team leadership
- Attention to detail
- Strong leadership
- Customer service focus
- Room inspection
- Inventory control
Languages
English
Professional
Spanish
Professional
Timeline
Executive Housekeeping Manager
spring hills Suites
03.2023 - 06.2026
Sec 63