Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martha Ravelo Hernandez

Miami,FL

Summary

Dynamic Beauty Advisor with a proven track record at Sephora, excelling in customer engagement and makeup application. Enhanced sales through strategic upselling while fostering brand loyalty with exceptional service. Skilled in multitasking and maintaining cleanliness standards, ensuring a welcoming environment for all clients.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Sephora
03.2024 - Current
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.

Breakfast Attendant

Hotel La Quinta Miami International Airport North
04.2022 - 02.2025
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Managed food preparation tasks effectively, meeting the demands of peak service hours with ease.
  • Collaborated with fellow team members to maintain smooth operations during busy breakfast hours.
  • Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.

Education

Medical Assistant Certification -

South Florida Institute of Technology
Miami
02-2025

Armando Valle
Cuba
04-2017

Skills

  • Makeup application
  • Customer engagement
  • Cash handling
  • Esthetics
  • Cleanliness standards
  • Efficient multitasking
  • Sanitation practices
  • Guest relations
  • Greeting guests
  • Customer service excellence
  • Cleaning and sanitizing
  • Computer skills
  • Excellent communication
  • Multitasking Abilities
  • Organizational skills

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Beauty Advisor

Sephora
03.2024 - Current

Breakfast Attendant

Hotel La Quinta Miami International Airport North
04.2022 - 02.2025

Medical Assistant Certification -

South Florida Institute of Technology

Armando Valle

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