Martha Rodriguez

• Assisted customers with paddle board selections, matching equipment to experience level and water conditions.
• Processed sales transactions accurately using POS system while maintaining efficient checkout flow.
• Explained rental options, safety procedures, and adventure packages to support informed customer decisions.
• Prepared boards, paddles, and safety gear for daily rentals and guided excursions.
• Maintained organized inventory of merchandise, rental equipment, and seasonal accessories.
• Resolved customer questions and service issues promptly to support positive guest experiences.
• Supported store opening and closing tasks, including equipment checks and sales floor readiness.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Assisted customers with product selection, sizing, and merchandising questions
• Processed sales transactions accurately using point-of-sale systems
• Restocked shelves and organized inventory to maintain tidy sales floor
• Resolved customer concerns promptly while supporting positive shopping experience
• Greeted customers and helped with product questions, selections, and purchases.
• Applied product knowledge to recommend items and support purchase decisions
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

• Assisted with daily youth activities, providing guidance and support during structured club programs.
• Monitored participant behavior, reinforcing safety rules and positive club expectations.
• Supported homework help sessions, helping members stay focused and complete assignments.
• Prepared activity spaces, organized materials, and maintained clean program areas.
• Communicated member needs to senior staff, ensuring timely support and follow-up.
• Documented attendance and incident details accurately, supporting smooth daily operations.
• Built rapport with youth through active listening and consistent encouragement.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.

Outdoor orientational/educational college classes.(Mountain Orientation, Canyon Orientation, River Orientation, Southwest Field (Anthropology education)

Welding class (welding certified)

Ski and Snowboard Tech