Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Martha Vickers

Middleton,TN

Summary

Proactive and adaptable individual with a versatile background in retail and dispatch. Known for strong communication and empathy, successfully managing high-stress situations while ensuring positive customer interactions and operational excellence.

Overview

9
9
years of professional experience

Work History

Cashier

Hwy 125 Pit Stop
Middleton, Tn
06.2023 - 01.2025

I worked the cash register counted the drawer down at the end of the day. I also cooked breakfast and lunch and served it everyday along with stocking and making sure every thing was clean at the end of my shift.

  • Maintained accurate cash drawer, balancing funds at shift end.
  • Stocked shelves and organized merchandise to enhance store presentation.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Handled customer complaints professionally, resolving issues promptly and effectively.
  • Collaborated with team members to maintain a clean and safe work environment.
  • Implemented effective upselling techniques, improving overall sales performance.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.

Backwoods Restaurant

Chris Allen
Bolivar, TN
01.2021 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Coordinated cross-functional teams to ensure alignment on strategic initiatives and project objectives
  • Led team in achieving operational goals through effective project management and resource allocation
  • Developed and implemented process improvements to enhance workflow efficiency and reduce downtime

Dispatcher

Hardeman County Sheriffs Office
Bolivar, TN
08.2015 - 06.2020
  • Coordinated emergency response efforts, ensuring timely dispatch of law enforcement and emergency services.
  • Monitored radio communications to assess and prioritize incoming calls for service.
  • Maintained accurate records of dispatch activities using computerized systems and databases.
  • Collaborated with law enforcement personnel to provide critical situational updates during incidents.
  • Trained new dispatchers on procedures, protocols, and software systems to enhance operational efficiency.
  • Implemented process improvements that increased response times and enhanced service delivery effectiveness.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

Education

High School Diploma -

Christian Life Academy
Henderson, Tn
05-2008

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Professionalism and courtesy
  • Written and verbal communication
  • Refunds and exchanges
  • Product knowledge
  • Refund handling
  • ID verification
  • Inventory control
  • Multitasking and organization
  • Basic math
  • Transaction handling

Timeline

Cashier

Hwy 125 Pit Stop
06.2023 - 01.2025

Backwoods Restaurant

Chris Allen
01.2021 - 06.2023

Dispatcher

Hardeman County Sheriffs Office
08.2015 - 06.2020

High School Diploma -

Christian Life Academy
Martha Vickers