Martha L Zarate
Poteet,TX
Summary
Dedicated administrative support specialist with over 10 years of experience in office management and document coordination. Known for strong attention to detail and effective time management, contributing to streamlined operations and enhanced customer satisfaction.
Overview
2
2
Languages
1
1
Certification
27
27
years of professional experience
Work History
Receptionist/credential processor
Real Value Products
San Antonio, Texas
2025.12 - Current
- Greeted customers and visitors warmly at the reception area.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed incoming calls and directed them to appropriate departments.
- Resolved customer inquiries and delivered precise information.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed incoming and outgoing mail to facilitate efficient communication.
- Performed data entry tasks into various computer systems accurately and promptly.
- Organized filing system for confidential client information, ensuring compliance with company policy.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Collaborated with team members to complete processing tasks on schedule.
- Ensured compliance with all applicable regulations, laws, and guidelines.
Administrative Assistant
Skinner Elementary
Brownsville, Texas
2022.08 - 2025.12
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed scheduling for staff meetings and school events efficiently.
- Coordinated daily office operations and maintained organized filing systems.
- Assisted teachers with classroom materials and student records management.
- Communicated with parents and guardians regarding student inquiries and updates.
- Prepared documents for school administration and facilitated mail distribution.
- Supported the implementation of school policies and procedures consistently.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Facilitated communication between different departments within the organization.
- Entered purchase orders into data system
- Adjusted and corrected time sheets
- Ordered and facilitated uniform rental agreements, delivery, and distribution
- Coordinated and scheduled substitutes for teachers
- Ordered and maintained office supplies for school facilities
Administrative Assistant
Vermillion Elementary School
Brownsville, Texas
2015.08 - 2022.08
- Coordinated daily office operations, enhancing workflow through organized filing systems.
- Managed scheduling for staff meetings and school events efficiently.
- Communicated with parents and guardians regarding student inquiries and updates.
- Prepared documents for school administration and facilitated mail distribution.
- Drafted written correspondence, including letters, memos, reports, and emails for management staff.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed and maintained filing systems for confidential documents and records.
- Supported the implementation of school policies and procedures consistently.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Administrative Assistant
Stell Middle School
Brownsville, Texas
2013.08 - 2015.08
- Coordinated daily office operations and maintained organized filing systems.
- Managed scheduling for staff meetings and school events efficiently.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Communicated with parents and guardians regarding student inquiries and updates.
- Supported teachers by managing classroom materials and student records to facilitate effective teaching.
- Supported the implementation of school policies and procedures consistently.
- Collaborated with staff to streamline administrative processes and improve workflow.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring records remained accurate and confidential.
- Handled confidential documents in an organized fashion according to established protocol.
- Processed invoices for payment using accounting software applications.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Enhanced interdepartmental communication to improve collaboration and workflow. between different departments within the organization.
Data Entry Clerk
Benavides Elementary
Brownsville, Texas
2010.08 - 2013.08
- Input student data into school information systems accurately.
- Verify and update enrollment forms and applications promptly.
- Verified accuracy and completeness of data entry into the database system.
- Identified and corrected data entry errors to prevent duplication across systems.
- Maintain organized electronic and physical student records for easy access.
- Revised existing records to ensure accuracy and completeness.
- Collaborate with staff to ensure data consistency across systems.
- Process daily attendance reports for accuracy and compliance.
- Maintained confidentiality of sensitive information entered into the system.
- Transferred data from hard copies to digital databases, organizing information in new formats.
Teacher Aide
Russell Elementary School
Brownsville, Texas
2006.08 - 2010.08
- Supported students with special needs during individual and group activities.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Assisted teachers in classroom management and lesson implementation.
- Assisted teachers with lesson preparation and curriculum implementation.
- Monitored student progress and provided feedback to teachers regularly.
- Supervised children during recreational activities to ensure safety and engagement. and participated with children in activities.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Implemented classroom rules and procedures to maintain discipline and order.
- Graded assignments and tests and documented results into filing systems.
Receptionist
Migrant Office
Brownsville, Texas
2006.06 - 2006.08
- Entered student information to monitor progress and identify areas for improvement
- Delivered materials and supplies to various campuses to support daily operations
- Managed gas mileage reports to ensure accurate tracking of travel expenses
Records Clerk
Russell Elementary School
Brownsville, Texas
2004.08 - 2006.08
- Maintained accurate student records and files in compliance with school policies.
- Processed enrollment forms and updated student information in database systems.
- Assisted teachers with timely access to student records and academic documentation.
- Ensured confidentiality of sensitive information in accordance with privacy regulations.
- Performed quality control checks to ensure accuracy of information entered into database.
- Strictly adhered to confidentiality dictations to safeguard information.
- Retrieved and sorted documents for efficient filing.
- Facilitated access to files and documents for authorized personnel.
- Maintained accurate and up-to-date records of all documents and files.
Teachers Aide
Burns Elementary
Brownsville, Texas
1999.09 - 2004.08
- Supported students with special needs in daily learning tasks and social interactions.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Assisted teachers with classroom management and student engagement activities.
- Monitored student progress and provided feedback to teachers on individual performance.
- Collaborated with staff to implement effective behavior management strategies, enhancing student engagement.
- Supervised children in various activities to foster their social skills. and participated with children in activities.
- Fostered positive educational environment through gentle discipline and support, promoting overall student success.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Delivered individualized and small group support to reinforce classroom topics, facilitating deeper student understanding.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Assisted teachers with lesson preparation and curriculum implementation.
- Implemented classroom rules and procedures to maintain discipline and order.
- Provided one-on-one support to students requiring additional assistance.
- Graded assignments and tests and documented results into filing systems.
- Supported classroom teacher in managing a diverse classroom of students.
Education
Nurse Assistant Certificate - Medical Informatics
Texas Southmost College
Brownsville, TX1997-08
GED -
Texas Southmost College
Brownsville, TX1985-05
Skills
- Reception desk management
- Client support
- Customer/Client relations
- Administrative support
- Office administration
- Document management
- Document coordination
- Confidentiality compliance
- Data entry accuracy
- Information processing
- Time management
- Multitasking and prioritization
- Team collaboration
- Attention to detail
- Professional demeanor
- Positive demeanor
- Financial record management
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Nurse Assistant Certificate
- Hospice Certificate
- Pursuing Control Certificate
- CPR Certificate
Timeline
Receptionist/credential processor
Real Value Products
2025.12 - Current
Administrative Assistant
Skinner Elementary
2022.08 - 2025.12
Administrative Assistant
Vermillion Elementary School
2015.08 - 2022.08
Administrative Assistant
Stell Middle School
2013.08 - 2015.08
Data Entry Clerk
Benavides Elementary
2010.08 - 2013.08
Teacher Aide
Russell Elementary School
2006.08 - 2010.08
Receptionist
Migrant Office
2006.06 - 2006.08
Records Clerk
Russell Elementary School
2004.08 - 2006.08
Teachers Aide
Burns Elementary
1999.09 - 2004.08
Nurse Assistant Certificate - Medical Informatics
Texas Southmost College
GED -
Texas Southmost College