Martin Benitez
North Bergen
Summary
Dedicated professional with a strong background in team leadership and problem-solving. Known for resolving customer concerns promptly and maintaining efficient store operations, contributing to a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Quick Check
North Bergen
11.2022 - 01.2026
- Lead and train team members to ensure we meet daily sales and performance goals.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Accurately handle large amounts of cash daily and follow strict procedures to prevent loss.
- Provide professional service and quickly resolve customer concern to ensure a positive experience.
- Identify and fix issues with equipment or store operation to keep everything running smoothly.
- Assist the manager in running daily operations and maintain a safe, and organize enviroment.
Customer Service Receptionist
Planet Fitness
North Bergen
09.2025 - 12.2025
- Greeted members and guests warmly upon arrival at fitness center.
- Responded to member inquiries via phone, email, and in-person interactions.
- Processed membership applications and payments efficiently at front desk.
- Handled customer complaints professionally while maintaining a positive attitude.
- Maintained cleanliness and organization of reception area, contributing to positive first impressions.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06-2024
Skills
- Team building
- Customer service
- Cash handling
- Inventory management
- Vendor coordination
- Problem Solving
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Receptionist
Planet Fitness
09.2025 - 12.2025
Assistant Manager
Quick Check
11.2022 - 01.2026
High School Diploma -
North Bergen High School