Innovative leader known for exceptional communication and event coordination skills. Successfully trained staff and organized community initiatives, fostering a collaborative environment and enhancing customer experiences.
Overview
3
3
years of professional experience
Work History
Manager, Sales and Customer Support
Tacos El Compita
Los Angeles , CA
08.2022 - Current
Managed daily operations of sales and customer support teams.
Trained staff on customer service protocols and product knowledge.
Coordinated team schedules to ensure optimal coverage during peak hours.
Implemented feedback systems to enhance customer satisfaction initiatives.
Digital Imaging Student
Bravo Highschool
Los Angeles, California
08.2024 - 06.2025
Worked with digital graphic software, like Adobe Illustrator and Photoshop.
Designed digital canvases, posters, banners, and flyers for school events.
Developed creative skills in digital imaging
Student Volunteer
Wabash Recreation Center
Boyle Heights, California
08.2022 - 04.2023
Tutored students with homework, especially non-English speakers
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG