Martin Loving
Sales Professional
PASCO,WA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
Work History
Automotive Sales Consultant
McCurley Subaru
Pasco, WA
03.2024 - Current
- Answered telephone and email inquiries from potential customers.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Earned 13 club honor in first 6 Months on sales floor.
Automotive Sales Consultant
McCurley Mercedes-Benz Of Tri-Cities
Kennewick, WA
08.2020 - 03.2024
- Salesperson of the month 6 of 12 months in first year
- Maintained Social Media Presence
- Setup processes and habits needed for success
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Operations Manager
Castle Event Catering
Richland, WA
12.2016 - 07.2020
- Created processes to establish 100% growth plan in 5 years
- Hired and developed individuals and teams 200+ individuals
- Worked events from 10-5,000 people
- Can cook and serve events of 100 alone
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Marketing Associate
SYSCO Food Services
Post Falls, ID
08.2015 - 12.2016
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Top Seller of Sysco branded products for region
- Lead region in growth 6 months straight
- Conducted market research to assess customer needs and preferences.
- Boosted sales revenue by developing and implementing targeted marketing campaigns.
Sales Trainer
Schwan's Home Service
Richland, Washington
10.2014 - 09.2015
- Assessed training program effectiveness regularly and improved upon deficient areas.
- Managed recruitment, training, and development for a highly effective sales team.
- Boosted overall customer satisfaction rates by emphasizing the importance of exceptional service during all stages of the sales process in training.
- Trained and mentored all new personnel hired to fulfill various roles.
Sales Consultant
Rattlesnake Mountain Harley Davidson
Kennewick, Washington
06.2014 - 10.2014
- First Retail Sales Job
- First month set record at 21.5 units
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Wine Sales Consultant
George's Distributing
Helena , MT
06.2011 - 06.2014
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created my route from 0 accounts to 42 accounts in 18 months
- In 24 months route was profitable
- Drove 1200 miles a week
- Negotiated favorable pricing agreements with suppliers, securing advantageous terms that boosted profit margins without compromising quality standards.
- Increased wine sales by conducting engaging and informative product presentations for potential clients.
Executive Chef
Ranches At Belt Creek
Belt, MT
06.2011 - 10.2013
- Verified compliance in preparation of menu items and customer special requests; new menu for each client.
- Cooked for NY Times, Forbes, "The Hobbit" film crew and others
- Expanded catering services through strategic marketing efforts, increasing event bookings and revenue streams.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Sous Chef
Grand Union Hotel
Fort Benton, MT
08.2005 - 06.2011
- Planned and directed high-volume food preparation in fast-paced environment.
- Produced revolutionary menu offerings to put establishments on the local, regional, and national map.
- Cultivated positive relationships with vendors to source the best ingredients at the best prices.
- Developed full, tasting, and special events menus to meet establishment needs and maintain strong customer levels.
- Obtained fresh, local ingredients to lower grocery costs.
- Collaborated with staff members to create meals for large banquets.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed on time without sacrificing quality or presentation standards.
Education
Associate of Science - Computer Science And Programming
07.2000 - 2004.05
Skills
Sales and marketing
Affiliations
Active Member Since 2020
President 2024
Training Coordinator 2022
Guild of Sommeliers Member
Took my Sommelier exam and passed test with less than 25% of recommended experience.
Timeline
Automotive Sales Consultant - McCurley Subaru
03.2024 - Current
Automotive Sales Consultant - McCurley Mercedes-Benz Of Tri-Cities
08.2020 - 03.2024
Operations Manager - Castle Event Catering
12.2016 - 07.2020
Marketing Associate - SYSCO Food Services
08.2015 - 12.2016
Sales Trainer - Schwan's Home Service
10.2014 - 09.2015
Sales Consultant - Rattlesnake Mountain Harley Davidson
06.2014 - 10.2014
Wine Sales Consultant - George's Distributing
06.2011 - 06.2014
Executive Chef - Ranches At Belt Creek
06.2011 - 10.2013
Sous Chef - Grand Union Hotel
08.2005 - 06.2011
DeVry University - Associate of Science, Computer Science And Programming
07.2000 - 2004.05