Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
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Martin Moran

Rio Hondo

Summary

Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

KFC
Harlingen
11.2021 - Current
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Prepared operations data to produce comprehensive reports to management.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Resolved conflicts between staff members in a professional manner.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Taught staff upselling techniques to meet revenue targets.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Recommended opportunities for growth and advancement to motivate employees.

Education

High School Diploma -

Rio Hondo High School
Rio Hondo, TX
05-2023

Skills

  • Employee training
  • Task delegation
  • Operational reporting
  • Customer service
  • Cash handling
  • Conflict resolution

Affiliations

  • member of a sunday league team

Certification

  • driver license

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Shift Manager

KFC
11.2021 - Current

High School Diploma -

Rio Hondo High School

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Martin Moran