Martin Richards
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Manager
The Post Pizza
Louisville
02.2023 - Current
- Supervised daily operations to ensure high-quality service standards.
- Managed staff schedules to maintain optimal coverage during peak hours.
- Trained new employees on restaurant procedures and customer service expectations.
- Implemented sanitation protocols to comply with health and safety regulations.
- Resolved customer complaints promptly to enhance dining experiences.
- Oversaw food preparation processes for consistency and quality assurance.
General Manager
Charley's Cheese Steaks
Douglasville
02.2019 - 04.2021
- Oversaw daily operations and ensured smooth restaurant management.
- Managed staff schedules and optimized labor efficiency across shifts.
- Coordinated inventory management and maintained supply levels for service.
Manager
Little 5 Points Pizza
Atlanta
05.2013 - 05.2019
- Supervised daily operations to ensure high-quality service standards.
- Managed staff schedules to maintain optimal coverage during peak hours.
- Trained new employees on restaurant procedures and customer service expectations.
Education
Bachelor of Arts - Audio Engineering
Art Institute of Atlanta
Atlanta, GA 02.2009 - 05.2011
Skills
- Staff management
- Quality assurance
- Customer service
- Sanitation compliance
Certification
- Servsafe food handler certification
Timeline
Manager
The Post Pizza
02.2023 - Current
General Manager
Charley's Cheese Steaks
02.2019 - 04.2021
Manager
Little 5 Points Pizza
05.2013 - 05.2019
Bachelor of Arts - Audio Engineering
Art Institute of Atlanta
02.2009 - 05.2011