Martin Santimaw
Sumter,SC
Summary
Accomplished Assistant General Manager at Shaw Lumber Company, adept in Operations Management and Staff Development. Proven track record in boosting sales growth, enhancing customer satisfaction, and streamlining operations for efficiency. Excelled in mentoring teams for performance, demonstrating exceptional Inventory Control and interpersonal skills. Achieved significant improvements in employee retention and operational procedures.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Shaw Lumber Company
Sumter, SC
04.2018 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Receiving Manager
Builders FirstSource
Sumter, SC
05.2016 - 01.2018
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
General Manager
La-Z-Boy Furniture
Orlando, FL
03.2013 - 03.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
Education
Regents - Basic
Cicero-North Syracuse High School
Cicero, NY06.2003
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Business operations knowledge
- Business Development
- Human Resources
- Sales Techniques
Timeline
Assistant General Manager
Shaw Lumber Company
04.2018 - Current
Receiving Manager
Builders FirstSource
05.2016 - 01.2018
General Manager
La-Z-Boy Furniture
03.2013 - 03.2016
Regents - Basic
Cicero-North Syracuse High School