Martin Thomas

A home delivery service of steak chicken and seafood products wholesale. Provided excellent customer service and satisfaction to both long term and new customers.

• Resolved customer inquiries promptly via phone or email communication channels.
• Maintained relationships with existing customers while seeking new ones.
• Reviewed customer requests, resolved questions and defined specifications before completing orders.
• Identified needs of customers promptly and efficiently.

• Processed transactions using a point-of-sale system.
• Assisted customers with product selection, sizing and styling.
• Maintained cleanliness of store environment including floors, windows, displays. Performed proper customer education on usage of products such as dosing and clinical results as prescribed.

• Ensured compliance with infection control protocols within the hospital setting.
• Performed daily medical assessments of patients and recorded vital signs.
• Evaluated effectiveness of treatments by observing changes in patient condition.
• Prepared medications as prescribed by physicians and administered them to patients.
• Adhered to all safety regulations while providing quality care to patients.
• Participated in continuing education courses to stay abreast of advances in medicine.
• Assisted physicians in the diagnosis, treatment and management of patient care.
• Provided emergency medical care to personnel on board ships.
• Administered medications and immunizations.
• Maintained health records for marine platoons.
• Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
• Performed both emergency and routine medical procedures in high-pressure environments.
• Performed medical duties for preventive and unscheduled care by conducting lab work, x-rays, phlebotomy and IV fluid administration.
• Performed preliminary exams to determine diagnosis and provide medical treatment.
• Responded immediately to emergency calls to confirm best possible treatment.
• Communicated with nurses and emergency service personnel to get patients immediate care.
• Strapped immobile or disabled patients to stretchers for easy transport to medical tent.
• Cleaned medical tools regularly to comply with sanitary guidelines.
• Performed eye exams, dental inspections and physical exams to promote full-body health.
• Built and fostered emotional connections with soldiers to reduce anxiety.
• Scheduled patient follow up-appointments to monitor injuries or illnesses.
• Facilitated patient care by performing examinations and administering treatment.
• Administered first aid treatment or life support in prehospital settings.
• Immobilized patients for transport using backboard or other spinal mobilization.
• Observed, recorded and reported patients' condition or injury and treatment provided.
• Evaluated illnesses or injuries to establish and prioritize medical procedures.
• Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
• Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
• Reported infectious disease cases to appropriate medical authorities.
• Positioned patients in preparation for treatment and transport.
• Loaded and transported patients from hospitals to rehab centers or other medical facilities.
• Bandaged wounds and determined necessity for stitches or sutures.
• Suctioned airways to clear obstructions and help patients breathe.
• Explained medical terminology in non-complex terms o patients.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Provided education materials about medications to patients upon request.
• Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
• Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Restocked shelves with new supplies of medications as needed.
• Resolved customer complaints in a timely manner while maintaining professionalism at all times.
• Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
• Received payment from customers and processed credit card transactions when necessary.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.