Work Preference
Summary
Overview
Work History
Education
Skills
Languages
ADDITIONAL EXPERIENCE
SERVICES AVAILABLE (PART-TIME / CONTRACT)
Timeline
Open To Work
Hi, I’m

Martina Ayala

Bilingual Cultural Arts Professional
San Francisco,CA
Martina Ayala

Work Preference

Desired Job Title

Cultural Producer & Event CoordinatorPodcast HostRemote ConsultantRemote Event & Training SpecialistGrant Writer

Work Type

Part TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteHybrid
Location: Los Angeles, CASan Francisco, CAPhoenix, AZMexico City, Mexico
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid time offPaid sick leave401k match4-day work week

Summary

Bilingual (English/Spanish) arts, education, and nonprofit professional with 30+ years of experience supporting organizations through program coordination, event planning, training, customer engagement, and creative production. Highly skilled in remote collaboration and digital tools, including Zoom, Slack, Google Workspace, Mailchimp, Canva, and CRM platforms used in city and university systems. Recognized for delivering high-quality, people-centered services in fast-paced environments while building meaningful connections through arts, culture, and education.

Knowledgeable Bilingual (English/Spanish) arts, education, and nonprofit professional with solid background as Co-Founder. Led strategic initiatives that drove significant business growth and operational efficiency. Demonstrated leadership in team building and agile project management.

Overview

26
years of professional experience

Work History

A&M Creative and Professional Services, LLC

Co-Founder & Creative Consultant
01.2026 - Current

Job overview

  • Facilitated administrative and creative support remotely, enhancing operational efficiency for arts education and nonprofit organizations.
  • Managed logistics for virtual and in-person events, workshops, and cultural programs, leveraging Zoom and various digital platforms.
  • Created and managed bilingual email campaigns and newsletters through Mailchimp, ensuring effective communication with diverse audiences.
  • Developed and designed impactful presentations, marketing collateral, and client deliverables through effective use of Canva and Google Workspace.
  • Facilitated effective client communication and streamlined workflows utilizing Slack and shared digital tools.
  • Facilitated outreach initiatives, enhancing audience engagement and donor communication through CRM systems.
  • Analyzed market trends and developed targeted business plans to support growth initiatives and improve profitability.
  • Supervised all aspects of project management to maintain adherence to deadlines and client satisfaction.
  • Developed strategic business plans to drive growth and profitability.
  • Oversaw project management processes, ensuring timely delivery of client services.

Martina La Latina Productions

Cultural Producer & Event Coordinator
01.2012 - Current

Job overview

  • Produced cultural events, performances, and community programs in the U.S. and Mexico
  • Coordinated logistics, vendors, artists, and audience engagement
  • Managed promotions using Mailchimp, social media, and digital platforms
  • Designed promotional materials using Canva
  • Facilitated remote planning and collaboration using Zoom and Slack
  • Developed and managed production schedules to ensure timely project completion.
  • Coordinated with creative teams to align vision and execution across multiple projects.
  • Oversaw budget management, ensuring resource allocation met project requirements effectively.
  • Led cross-functional meetings to streamline communication and enhance collaboration among departments.
  • Implemented best practices for project workflows, improving efficiency in production processes.
  • Mentored junior producers, providing guidance on industry standards and production techniques.
  • Analyzed project outcomes to identify areas for improvement and drive strategic decisions.
  • Cultivated relationships with vendors and partners to secure resources critical for successful productions.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Developed schedules for production, editing, and duplication for timely delivery.
  • Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
  • Coordinated logistics, schedules, and talent management for smooth production flow and optimal results.
  • Conducted thorough pre-production planning sessions, ensuring all stakeholders were aligned on project objectives and timelines.
  • Fostered a positive working environment by promoting open communication channels among team members during projects.
  • Facilitated communication between production staff and other departments to synchronize work.
  • Ensured compliance with industry regulations, legal requirements, safety protocols during all stages of production.
  • Planned video shoots in studio and remotely by managing production through stages to completion.
  • Coordinated with vendors to obtain supplies needed for shoots at best value for money.
  • Negotiated contracts with vendors, securing favorable terms that contributed to the overall success of each project.
  • Managed budgets and allocated resources effectively, ensuring projects were completed on time and within budget constraints.
  • Led brainstorming sessions with creative teams to develop unique story concepts that resonated with target audiences.
  • Maintained project costs through careful budgeting and monitoring of expenditures.
  • Liaised with directors, actors and other creative staff to successfully complete projects.
  • Established strong relationships with clients, resulting in repeat business and increased referrals.
  • Continuously improved workflow efficiency by identifying bottlenecks in production processes and implementing solutions.
  • Secured top-tier talent, ensuring high-quality performances across productions.
  • Managed budget allocations to maximize resource utilization, avoiding overruns.
  • Fostered relationships with key industry players, leading to collaborative opportunities and shared resources.
  • Implemented rigorous quality control checks, significantly reducing post-production edits.
  • Negotiated contracts with vendors to reduce production costs without compromising on quality.
  • Orchestrated logistics for location shoots, ensuring compliance with regulations and on-time completion.
  • Enhanced viewership metrics with implementation of innovative marketing strategies.
  • Coordinated with technical teams to troubleshoot and resolve production issues swiftly.
  • Cultivated diverse network of freelancers to fill specialized roles as needed.
  • Spearheaded creative meetings, aligning team efforts with project vision.
  • Utilized feedback from test screenings to refine products, ensuring audience satisfaction.
  • Conducted post-production reviews to capture learnings and improve future project execution.
  • Facilitated workshops for team skill enhancement, resulting in improved production efficiency.
  • Established collaborative environment, encouraging innovative ideas and solutions.
  • Oversaw selection of music and sound effects, enhancing emotional impact of productions.
  • Led cross-functional teams to meet tight production deadlines, maintaining high team morale throughout.
  • Piloted adoption of new technologies, keeping productions at forefront of industry standards.
  • Tailored content to target demographics, increasing engagement and viewership.
  • Developed storyboards for enhanced narrative structure, resulting in more cohesive final products.
  • Participated in meetings with producers and production crew to keep program in step with creative vision.
  • Developed project budgets and managed production costs.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Supervised breaking news coverage and determined priority for stories within each broadcast.
  • Collaborated with network executives to define and propel organization's mission and vision.
  • Booked guests for on-air interviews and assigned stories to reporters to manage coverage and schedule needs.
  • Directed work of lighting and sound crews to coordinate efficient production operations.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Reviewed scripts to determine most appropriate methods to use for directing both actors and crew members.
  • Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
  • Orchestrated license agreements for music and footage, talent releases, and distribution contracts.
  • Identified and approved equipment and elements required for productions.
  • Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
  • Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
  • Crafted plan for breaking news events and trained and prepared entire staff on how to handle such scenarios.
  • Oversaw lighting, graphics, audio and camera movements in TV and movie filmmaking.
  • Devised and implemented strategies to create new revenue streams and cut operational costs.
  • Alleviated issues between actors on set to keep projects on track and avoid delays or budget overages.

Mission Cultural Center for Latino Arts (MCCLA)

Executive Director
01.2022 - 12.2025

Job overview

  • Led operations and public-facing programming for a major cultural arts organization
  • Coordinated exhibitions, performances, and community events serving diverse audiences
  • Managed digital communications including email marketing (Mailchimp), social media, and online outreach
  • Utilized CRM systems to track donors, program participants, and community engagement
  • Delivered virtual and hybrid programming using Zoom
  • Created marketing materials and presentations using Canva and Google Workspace
  • Strengthened customer experience and community engagement through bilingual communication
  • Directed strategic initiatives to enhance community engagement and cultural programming at MCCLA.
  • Oversaw budget planning and resource allocation to ensure financial sustainability of arts programs.
  • Collaborated with local artists and organizations to develop partnerships enhancing cultural visibility.
  • Led staff training programs, fostering professional development and improving team performance.
  • Implemented evaluation processes to assess program effectiveness and drive continuous improvement.
  • Advocated for Latino arts within the community, promoting awareness of cultural significance through outreach efforts.
  • Managed fundraising campaigns, securing grants and donations to support organizational goals and initiatives.
  • Facilitated board meetings, driving strategic discussions that shaped long-term vision for MCCLA's growth.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Led successful fundraising campaigns, securing critical resources for program development and expansion.
  • Advocated for organization and company mission to raise awareness and support.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
  • Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
  • Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
  • Advocated for policy changes at both local and national levels to further support the organization''s goals and objectives.
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
  • Created promotional materials and provided insightful information to social media, websites and print media to educate public.
  • Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
  • Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
  • Negotiated with vendors to secure cost-effective deals for office supplies and equipment, managing budget effectively.
  • Led organization through significant transition period, maintaining stability and focus on strategic goals.
  • Facilitated successful accreditation processes, ensuring compliance with industry standards and regulations.
  • Optimized resource allocation, conducting thorough needs assessments and prioritizing project funding.
  • Maximized donor satisfaction and retention through personalized acknowledgment and engagement strategies.
  • Elevated event attendance and fundraising outcomes by organizing high-profile charity events.
  • Enhanced organizational visibility and reputation by spearheading comprehensive rebranding initiatives.
  • Boosted team productivity and morale by developing comprehensive employee training and development program.
  • Achieved notable increases in public awareness through innovative social media strategies.
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Strengthened governance structures, establishing clear policies and procedures for board management and operations.
  • Secured substantial funding for new projects by cultivating relationships with key donors and stakeholders.
  • Spearheaded development and launch of user-friendly organizational website, increasing online engagement.
  • Fostered culture of continuous improvement, introducing regular feedback mechanisms for staff and volunteers.
  • Expanded organization's outreach, executing strategic partnerships with local and international NGOs.
  • Advanced organization's mission with launch of impactful community service programs.
  • Improved stakeholder relationships and trust by maintaining transparent communication channels.
  • Implemented cutting-edge technologies to enhance data management and reporting capabilities.
  • Drove significant growth in volunteer engagement by implementing targeted recruitment campaigns.
  • Negotiated beneficial agreements with service providers, enhancing operational efficiency and reducing expenses.
  • Streamlined operations and reduced costs with implementation of efficient financial management systems.
  • Represented organization at industry conferences and events.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Monitored key business risks and established risk management procedures.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Cultivated company-wide culture of innovation and collaboration.
  • Devised and presented business plans and forecasts to board of directors.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Oversaw divisional marketing, advertising and new product development.
  • Directed strategic initiatives to enhance community engagement and cultural programming.
  • Oversaw budget management, ensuring fiscal responsibility and resource allocation for projects.
  • Collaborated with stakeholders to develop partnerships that expanded outreach and visibility of arts programs.
  • Implemented organizational policies that improved operational efficiency and employee performance.
  • Led fundraising efforts, securing grants and donations to support mission-driven objectives.
  • Mentored staff to foster professional development and enhance team capabilities in arts administration.
  • Evaluated program effectiveness, utilizing feedback to drive improvements in service delivery and impact.
  • Advocated for Latino arts within the community, elevating awareness of cultural significance through events and workshops.

San Francisco Family Support Network

Director of Training
01.2015 - 01.2018

Job overview

  • Designed and facilitated training programs for 80+ organizations and professionals
  • Delivered workshops both in-person and virtually using Zoom
  • Developed curriculum, toolkits, and presentations using Google Workspace
  • Tracked participation and outcomes using CRM and database systems
  • Coordinated communication with partners across public and nonprofit sectors
  • Developed comprehensive training programs enhancing staff skills and knowledge retention.
  • Implemented innovative instructional strategies improving participant engagement and learning outcomes.
  • Collaborated with stakeholders to identify training needs, aligning offerings with organizational goals.
  • Facilitated professional development workshops, fostering a culture of continuous improvement among staff.
  • Evaluated training effectiveness using feedback and assessment tools, refining curricula based on findings.
  • Led cross-functional teams in designing onboarding processes ensuring consistent employee integration.
  • Mentored junior trainers, enhancing their delivery techniques and program facilitation skills.
  • Established partnerships with community organizations, expanding training reach and resource availability.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Negotiated contracts with external providers, securing high-quality services at competitive rates for the organization.
  • Collaborated with company leadership to align training goals with organizational objectives.
  • Partnered with external vendors to source relevant industry expertise for specialized workshops and seminars.
  • Continuously updated knowledge of industry trends and best practices in adult learning theory, incorporating new methodologies into existing programs as needed.
  • Introduced innovative learning methods such as gamification to boost engagement levels during training sessions.
  • Championed an ongoing professional development culture within the organization that encouraged continuous learning opportunities for staff members.
  • Evaluated training effectiveness by analyzing feedback and adjusting content accordingly for optimal results.
  • Optimized budget allocation by diligently tracking expenses for all training events and resources.
  • Streamlined onboarding processes for new hires, ensuring a smooth integration into the company culture.
  • Led the creation of engaging e-learning modules, offering employees flexible learning options.
  • Implemented a robust system for tracking employee progress throughout various stages of their career, identifying opportunities for further growth or skill enhancement when necessary.
  • Established a successful mentorship program to foster professional growth and development.
  • Promoted a supportive environment that fostered collaboration, creative problem-solving, and a shared commitment to professional excellence among all team members.
  • Facilitated effective communication between trainees and company management, fostering open dialogue about individual progress and areas of improvement.
  • Conducted in-depth needs assessments to identify skill gaps and develop targeted training initiatives.
  • Managed a team of trainers, providing guidance and support to enhance their instructional abilities.
  • Developed customized training materials for various departments, improving overall productivity.
  • Coordinated cross-functional efforts to address unique challenges faced by different departments through tailored training solutions.
  • Spearheaded the transition from in-person to virtual training events due to changing workplace conditions.
  • Managed new employee orientation training process for network participants. Trained more than 1,680 network members each year.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Managed all exempt employee coaching, training, and performance improvement actions.
  • Developed departmental systems and procedures to better align workflow processes.
  • Directed training programs and development paths for managers and supervisors.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Conducted training courses and prepared videos for long-term use.
  • Directed field training to enhance participants' skills.
  • Created in-depth training manual for all employees.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Tested all training software and hardware prior to commencing training programs.
  • Selected and assigned instructors to conduct specific training programs.
  • Coordinated and prioritized required training courses for 1,680 + nonprofit employees.
  • Coordinated and prioritized required training courses for1,680 employees.

San Francisco State University – Head Start Programs

Family & Community Partnerships Manager
12.2007 - 01.2010

Job overview

  • Coordinated family services and community partnerships across citywide programs
  • Managed enrollment, reporting, and compliance using CRM and university systems
  • Trained and supervised staff teams
  • Delivered client-centered services with strong focus on communication and responsiveness
  • Developed strategic plans to enhance program effectiveness and compliance with federal regulations.
  • Led team training sessions to improve staff competencies and service delivery in early childhood education.
  • Implemented quality assurance processes to monitor and evaluate program performance against established benchmarks.
  • Collaborated with stakeholders to secure funding and resources for program expansion initiatives.
  • Streamlined operational workflows to enhance efficiency in service delivery across multiple Head Start locations.
  • Mentored junior managers in best practices for program administration and staff management strategies.
  • Fostered community partnerships to promote family engagement and support services for enrolled families.
  • Analyzed data trends to inform decision-making and drive continuous improvement efforts within programs.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Pacific Oaks College

Faculty & Program Director
01.2000 - 01.2007

Job overview

  • Developed and implemented course curricula in human development and education for undergraduate and graduate students.
  • Developed comprehensive instructional materials and curriculum frameworks leveraging advanced digital tools for effective education delivery.
  • Implemented and facilitated engaging in-person and online learning experiences to foster student participation.
  • Developed and implemented support strategies to empower diverse student populations in their academic pursuits.
  • Designed and implemented innovative programs focused on increasing student participation and improving academic outcomes.
  • Facilitated collaboration with faculty to construct curriculum that adheres to institutional aims and accreditation criteria.
  • Administered budgetary processes, guaranteeing efficient allocation of resources across multiple educational programs.
  • Designed and facilitated interactive training sessions focused on optimizing program delivery and assessment methodologies for staff development.
  • Assessed program results to determine improvement needs and implemented targeted strategic enhancements.
  • Developed and maintained partnerships with community organizations, facilitating increased internship and job placement options for students.
  • Managed oversight of compliance with regulatory mandates and accreditation protocols, safeguarding institutional standards.
  • Cultivated junior staff capabilities, driving improvements in team effectiveness within program management initiatives.
  • Coordinated staff meetings to engage participants in brainstorming sessions and ensure alignment on program details and progress.
  • Developed and implemented training strategies for staff and volunteers to strengthen overall team proficiency.
  • Developed and implemented training sessions for team members, resulting in heightened productivity and increased job satisfaction.
  • Oversaw program operations, fostering a collaborative environment to drive successful project outcomes.
  • Analyzed team interactions to uncover problems, propose actionable solutions, and deliver expert advice.
  • Facilitated collaboration with executive leadership to establish and refine strategic objectives for sustainable growth.
  • Engineered specialized training modules to enhance employee competencies and performance in key functional areas.
  • Implemented strategic objectives and addressed potential challenges to ensure outstanding program results.
  • Assessed program outcomes to identify and implement strategies for optimization.
  • Facilitated collaboration among internal and external stakeholders to develop innovative solutions for complex problems.
  • Executed strategic outreach programs by establishing and nurturing connections with key local stakeholders.
  • Managed budgeting, scheduling, and resource allocation to enhance operational efficiency.
  • Analyzed market trends and developed innovative marketing strategies to drive program awareness and boost participant involvement.
  • Analyzed performance metrics and data trends to identify opportunities for continuous program enhancement.
  • Organized and refreshed project-related documents to facilitate collaboration and streamline workflows.
  • Crafted comprehensive program policies and procedures to align with established regulatory requirements.
  • Enhanced programming effectiveness by integrating diverse populations into all aspects of engagement.
  • Defined and operationalized specific program goals and objectives, establishing measurable outcomes that support the organization's overarching mission.
  • Conducted comprehensive assessments through program evaluation systems to determine overall program success.
  • Facilitated change management strategies that promoted a supportive and positive culture during organizational transitions.
  • Demonstrated agility in meeting program needs, resulting in consistent overachievement of key performance indicators.
  • Developed and integrated best practices in project management to optimize organizational workflow efficiencies.
  • Facilitated teamwork across various departments to produce high-quality program outcomes, maintaining strict budgetary and time guidelines.
  • Established consistent communication channels with stakeholders to report on progress and strengthen program backing.
  • Orchestrated fundraising campaigns aimed at obtaining essential resources for program sustainability and effectiveness.
  • Improved program performance by analyzing workflows and deploying innovative strategies for process enhancement.
  • Created foundational early childhood education program to enhance learning outcomes and support child development.
  • Applied data-driven methodologies to support organizational goal alignment and improve operational effectiveness.
  • Cultivated strong stakeholder relationships by ensuring timely communication and effective resolution of concerns.
  • Facilitated an environment of innovation through regular team discussions and idea-sharing sessions.
  • Developed and implemented grant strategies while fostering partnerships with external organizations to ensure long-term program viability.
  • Facilitated improved stakeholder satisfaction by ensuring ongoing communication and delivering regular project progress reports.
  • Facilitated communication with regulatory authorities to uphold program integrity and compliance across all levels of governance.
  • Enhanced program visibility and engagement by developing and implementing comprehensive marketing strategies.
  • Streamlined operations and reduced costs by identifying inefficiencies and implementing process improvements.
  • Directed strategic planning process, aligning program objectives with organizational goals.
  • Initiated community outreach programs to raise awareness and increase participation, strengthening community relations.
  • Increased team productivity by implementing agile methodologies and facilitating effective sprint planning sessions.
  • Enhanced user experience with introduction of new technology solutions, leading to increased program engagement.
  • Negotiated contracts with vendors to secure advantageous terms, resulting in significant cost savings.
  • Implemented feedback mechanisms to gather insights from participants, guiding continuous program improvement.
  • Achieved recognition for program through successful submission of award applications and presentations at industry events.
  • Analyzed program data to inform decision-making and improve outcomes, leveraging advanced analytics tools.
  • Established and maintained effective working relationships with stakeholders, enhancing collaboration and support.
  • Led cross-functional teams to achieve project milestones, ensuring timely and within-budget delivery.
  • Negotiated program contracts and agreements to obtain cost-effective pricing.
  • Led program development initiatives to enhance student engagement and academic success.
  • Collaborated with faculty to design curriculum aligned with institutional goals and accreditation standards.

Education

University of San Francisco
San Francisco, CA

Ed.D. from International & Multicultural Education
1997

National University
Los Ángeles

M.S. from Instructional Leadership in Curriculum And Instruc
05.1992

National University
Los Ángeles

B.A. from Interdisciplinary Studies
05.1991

Università Pontificia Urbaniana
Rome, Italy

B.A. from Theology
05.1983

Skills

  • Remote Collaboration & Virtual Support
  • Bilingual Communication (English/Spanish)
  • Event Planning & Coordination (Virtual & In-Person)
  • Customer Service & Client Relations
  • Training & Workshop Facilitation
  • Arts & Cultural Programming
  • Administrative & Project Coordination
  • Community Engagement & Outreach
  • Content Creation & Digital Communications
  • Public Speaking & Presentation
  • CRM & Database Management
  • Social Media & Email Marketing
  • Communication & Collaboration: Zoom, Slack, Google Workspace (Docs, Sheets, Drive, Meet)
  • Design & Marketing: Canva, Mailchimp, Social Media Platforms
  • Data & Systems: CRM Platforms (City of San Francisco & University Systems), Program Databases
  • Other: Basic AV Support, Podcast & Audio Production Tools

Languages

English & Spanish (Fluent)
Italian (Fluent)

ADDITIONAL EXPERIENCE

  • Founder & Executive Director, Northeast Academy College Preparatory (PreK–12)
  • Founder, Dr. Martina’s Learning Playhouse (Family Childcare Program)
  • WASC Accreditation Consultant, New College of California
  • Instructional Designer, University NOW

SERVICES AVAILABLE (PART-TIME / CONTRACT)

  • Virtual Event Planning & Coordination
  • Bilingual Training & Workshop Facilitation
  • Arts & Culture Program Support
  • Customer & Community Engagement
  • Administrative & Project Support
  • Content Creation & Communications

Timeline

Co-Founder & Creative Consultant

A&M Creative and Professional Services, LLC
01.2026 - Current

Executive Director

Mission Cultural Center for Latino Arts (MCCLA)
01.2022 - 12.2025

Director of Training

San Francisco Family Support Network
01.2015 - 01.2018

Cultural Producer & Event Coordinator

Martina La Latina Productions
01.2012 - Current

Family & Community Partnerships Manager

San Francisco State University – Head Start Programs
12.2007 - 01.2010

Faculty & Program Director

Pacific Oaks College
01.2000 - 01.2007

University of San Francisco

Ed.D. from International & Multicultural Education

National University

M.S. from Instructional Leadership in Curriculum And Instruc

National University

B.A. from Interdisciplinary Studies

Università Pontificia Urbaniana

B.A. from Theology

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