Martina Fast
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
20
20
years of professional experience
Work History
Patient Service Specialist
Providence Swedish
08.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Receiver / Pharmacy Assistant
Bartell Drugs
11.2015 - 08.2020
- Provides a professional environment in all aspects of customer service and inbound/outbound processing of store merchandise invoices and returns
- Excellent attention to detail in paperwork processing
- Customer service oriented, interacts with over 200 customers a day
- Conducts self with tact and customer comfort in an environment where privacy is an utmost priority - in regards to HIPPA regulations.
Customer Service Representative
BDA, Inc.
10.2014 - 11.2015
- Provided excellent customer service to established accounts as well as performing cold calls to expand company growth within its market sphere
- Detailed customer support in processing multiple orders to satisfy account requests
- Performed account payable/collections communications
- Fully able to perform communication tasks via pc, email, phone, fax.
Laborer Apprentice
Local 292
10.2007 - 04.2010
- Provided professional communication with multiple departments to ensure the highest employee/equipment safety protocols were followed, in coordinating the moving of heavy machinery along the production path to maintain productivity standards
- Provided the highest safety values in communication with Crane Operations along the Boeing Production plant
- Extreme attention to detail in plan reading and production schedules
- Performed alternate tasks involving pipe laying, concrete pouring and grading.
Customer Service Representative
All For Kidz
01.2007 - 09.2007
- Scheduled multiple activities for inspirational elementary education to promote the Yo-Yo program not only within the US boundaries, but also abroad
- Integral part of the Yo-Yo Program involving activity scheduling
- Actively scheduled tour shows outside of normal business boundaries.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Administrative Assistant
DS Waters
04.2004 - 08.2006
- Professionally performed all front office requirements from answering phones/faxes, data entry, 10-Key, shipping/receiving, post office tasks, and assisting Human Resources with incoming personnel
- Maintained a professional atmosphere in the front office when answering/transferring multiple phone calls from a 10-line system
- Assisted the Director in a Human Resources capacity for any incoming hiring
- Developed Power Point presentations to promote company merchandise growth
- Performed data entry of East Coast customers accounts and billing
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Education
English 201 -
University of Florida (Online)
Gainesville, FLGeneral Studies -
Valencia Community College
Orlando, FLDiploma (graduated with honors) -
Oak Ridge High School
Orlando, FLSkills
- Multitasking Abilities
- Team building
- Task Prioritization
- Organization and Time Management
- Paperwork Processing
- Scheduling
- Staff Training
References
- Mark Baugh, 22798 121st Dr NE, Arlington, WA, 98223, (360)982-1246
- Diona Ries, 17721 Smokey Point Blvd, Arlington, WA, 98223, (425)737-7730
- Melissa Moody, 3489 180th st NE, Arlington, WA, 98223, (425)345-2547
Timeline
Patient Service Specialist
Providence Swedish
08.2020 - Current
Receiver / Pharmacy Assistant
Bartell Drugs
11.2015 - 08.2020
Customer Service Representative
BDA, Inc.
10.2014 - 11.2015
Laborer Apprentice
Local 292
10.2007 - 04.2010
Customer Service Representative
All For Kidz
01.2007 - 09.2007
Administrative Assistant
DS Waters
04.2004 - 08.2006
English 201 -
University of Florida (Online)
General Studies -
Valencia Community College
Diploma (graduated with honors) -
Oak Ridge High School
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