Martina Louise Cabelino

Administrative & Clinical Support

• Checked in patients, verified identity (HIPAA), and communicated visit details to providers.
• Managed calls, patient concerns, referrals, and prior authorizations.
• Transcribed provider notes and updated diagnoses, medications, and pharmacy information.
• Created lab/imaging orders and medication charts.
• Took vitals, assisted with procedures, collected specimens, and maintained sterile/OSHA-compliant environments.
• Prepared injections, managed medication samples, and handled patient discharge materials.

• Open and take into detail to prep and make sure all machines are working properly
• Organize and set up stations to prep for opening
• Pay close attention to details when taking orders/making drinks in order to provide the best customer service
• Handle customer issues/complaints by taking into account what went wrong and how i can fix it to provide customer with a better experience
• Checking dates on all items to prevent the use of expired items
• Properly dating and FIFO items to make sure everything is used when intended and no products are put to waste
• Use time management to make sure everything is done in an orderly and time manner so customers are happy with the time their drinks/food items are made

• Checked in patients, verified insurance/HIPAA info, and managed scheduling.
• Handled calls, patient questions, charting, and prescription processing.
• Took vitals, collected specimens, and assisted with exams per OSHA standards.
• Administered injections and performed basic point-of-care tests.
• Prepared lab samples, provided discharge paperwork, and reset rooms.

• Delivered friendly customer service and maintained a positive environment.
• Managed opening/closing duties and prepped food items.
• Ensured food quality and monitored expiration dates.
• Worked efficiently during rushes, coordinating with team members for timely, accurate orders.

• Performed quality checks and packed items with correct shipping/hazard labels.
• Disposed of damaged items and submitted replacement requests.
• Operated PIC machine to retrieve high-bay inventory (45+ ft).
• Verified picked items, counted inventory, and updated system records.

• Managed opening shifts and prepared store for daily operations.
• Prepped and dated food, monitoring for expired items.
• Assisted customers and resolved issues to ensure satisfaction.
• Delivered products safely and courteously.
• Supported store operations across departments and maintained a clean, welcoming environment.

• Greeted guests, coordinated party agendas, and ensured smooth event flow.
• Led games and activities while managing transitions between attractions.
• Multitasked across parties, providing food service and ensuring guest satisfaction.
• Reviewed final bills with parents to ensure accurate charges.