Martine Dent
Brooklyn,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Lord and Taylor, A Division of May
New York, New York
11.2014 - 01.2019
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Operated cash registers to process payments for goods and services.
- Built and maintained productive relationships with employees.
- Greeted customers and responded to informational requests.
- Maintained current knowledge of store promotions to highlight sales to customers.
Sales Associate
Henri Bendel
New York, NY
10.2011 - 04.2014
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Bagged or packaged purchases and wrapped gifts.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Developed trusting relationships with customers by making personal connections.
- Adhered to company initiatives and achieved established goals.
Education
Associate of Arts - Liberal Arts And Sciences
The State University of New York At Delhi
Delhi, NYSkills
- Order coordination
- Check processing
- Customer service
- Phone etiquette
- Cash handling expertise
- Reliability and punctuality
- Product knowledge
- Customer complaint resolution
Timeline
Customer Service Cashier
Lord and Taylor, A Division of May
11.2014 - 01.2019
Sales Associate
Henri Bendel
10.2011 - 04.2014
Associate of Arts - Liberal Arts And Sciences
The State University of New York At Delhi