Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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MARTINE EDMOND

MARTINE EDMOND

Atlanta,GA

Summary

Seasoned Manager with 16 Years of extensive retail and management experience. Efficient and industrious individual dedicated to optimizing customer satisfaction. Recognized for commitment to reversing any downward trends with training programs and team support. Dedicated to building strategies and developing processes that positively impact customer experience excites me. 16 Years of experience with national retailers has strengthened my ability in forging mutually beneficial brand authentic relationships.

Overview

16
16
years of professional experience

Work History

STORE MANAGER

KATE SPADE, YORK
08.2018 - Current
  • Achieve financial success through improvement of measurable statistics that positively impact store performance
  • Drive business initiatives that build repeat business or attracts new customers
  • Ensure 50 associates and leadership complete sales training programs, receive annual performance reviews and consistent coaching
  • Network and grow business generation by fostering community relationships and demonstrating industry knowledge.

DESIGNATED SALES ASSOCIATE

NEIMAN MARCUS
02.2017 - 08.2018
  • Closed $280K in sales in six months and maintained sales productivity levels above company standards
  • Scored 98% on "Perfect 10" customer experience surveys
  • Provided recurrent coaching for 25 associates on product and selling strategies.

GENERAL MANAGER

ANNE FONTAINE
09.2015 - 08.2016
  • Developed business plans and implemented customer growth strategies to achieve salesgoals
  • Increased store volume by 25% in five months
  • Achieved 95% customer capture rate, consistently increased client base resulting in store score of 85% on secret shop visit.

AREA MANAGER

GROUP OF AMERICA
09.2014 - 07.2015
  • Formulated strategies and action plans that maximized sales across six area locations and increased area's volume by 12% in four months
  • Generated daily, monthly, and quarterly financial reviews to varying levels of leadership
  • Lead weekly meetings with C-suite and senior leadership reviewing allocation of stock,payroll requirements, and sales goals.

1ST ASSISTANT STORE MANAGER

STEVE MADDEN
07.2013 - 09.2014
  • Recruited, interviewed, hired, trained and evaluated store management and sales staff for employees
  • Increased conversion rate 4.6% in three months
  • Regulated compliance practice including merchandising presentation, store safety,shrinking and operating cost controls.

Assistant Store Manager

True Religion Jeans
10.2007 - 02.2012

Education

Bachelor of Science - Marketing and Communication

AMERICAN INTERNATIONAL COLLEGE
Springfield, MA

Skills

  • Sales and Marketing Strategies
  • Strategize Business Plans
  • Strategic Partnership
  • Client Relations/Customer
  • Leadership Development
  • Project Management
  • Content Creation/ Special Events
  • Revenue Growth
  • Merchandising
  • Brand Marketing Logistics
  • Client Onboarding
  • Relationship Building

Additional Information

  • AWARDS & RECOGNITION- , Neiman Marcus Best Service StarAward for outstanding service- Top 5% of sales individually achieved among regional managers

Timeline

STORE MANAGER

KATE SPADE, YORK
08.2018 - Current

DESIGNATED SALES ASSOCIATE

NEIMAN MARCUS
02.2017 - 08.2018

GENERAL MANAGER

ANNE FONTAINE
09.2015 - 08.2016

AREA MANAGER

GROUP OF AMERICA
09.2014 - 07.2015

1ST ASSISTANT STORE MANAGER

STEVE MADDEN
07.2013 - 09.2014

Assistant Store Manager

True Religion Jeans
10.2007 - 02.2012

Bachelor of Science - Marketing and Communication

AMERICAN INTERNATIONAL COLLEGE

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MARTINE EDMOND