Marvena Anderton

• Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Entered and updated sensitive customer information during check-ins and room changes.
• Maintained inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
• Answered customer telephone calls promptly and appropriately handled needs.
• Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.

Took two pos systems and made one daily report and sent to main bookkeeper. Counted cashiers money drops and safes then made deposits for drops.

• Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
• Maintained clean and organized store environment for enhanced shopping experience.
• Assisted in inventory management, ensuring accurate stock levels and timely reordering of products.
• Conducted regular price checks, ensuring accurate pricing information for customers and minimizing discrepancies.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
• Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in timely manner to minimize disruption of store operations.
• Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
• Contributed to store success by maintaining high standards of cleanliness throughout facility.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.