Marvens Mihael Jacques Fils
Indianapolis,IN
Summary
Proven achiever in sales and account management, I excelled at Silver Edge by implementing effective closing techniques and fostering strong relationships, leading to increased tenant satisfaction and streamlined account transitions. Skilled in contract negotiation and sales presentations, my approach significantly improved operational efficiency and client service quality.
Overview
1
1
year of professional experience
Work History
Sales and Leasing Consultant
Silver Edge
11.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Account Administrator
Silver Edge
11.2023 - Current
- Oversaw account transitions during mergers or acquisitions, ensuring seamless integration into existing systems without disruption to client services.
- Streamlined account management processes by implementing efficient organizational systems.
- Assisted in the development of financial reports for improved decision-making and budgeting.
- Maintained accurate records and documentation, ensuring compliance with relevant regulations and policies.
- Monitored client accounts for potential issues, proactively addressing concerns before they escalated.
Education
High School Diploma -
College Marie Dominique Mazzarello
Delmas 95 , Haiti 10.2020
Skills
- Closing Techniques
- Goal-Oriented
- Sales Presentations
- Cold-calling
- Office Organization
- Referral Generation
- Relationship Building
- Contract Negotiation
- Account development
Languages
French
Native or Bilingual
Spanish
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Sales and Leasing Consultant
Silver Edge
11.2023 - Current
Account Administrator
Silver Edge
11.2023 - Current
High School Diploma -
College Marie Dominique Mazzarello