Marvin King
Frisco,TX
Summary
Detail-oriented Data Center Operations Technician with a strong background in system monitoring and troubleshooting. Proven ability to support critical infrastructure projects and ensure optimal performance and uptime.
Overview
19
19
years of professional experience
Work History
Data Center Operations Technician
Rockwell Group
11.2025 - Current
- Monitored data center operations to ensure optimal performance and uptime.
- Assisted in troubleshooting hardware and software issues within server environments.
- Assisted in setting up and configuring servers and networking equipment to ensure seamless operations.
- Conducted routine maintenance checks on critical systems to prevent downtime.
- Supported installation and configuration of servers and networking equipment.
- Documented system changes and operational procedures for team reference.
- Maintained a high level of availability for all systems by addressing incidents quickly through effective root cause analysis and incident management processes.
- Responded promptly to emergency situations, minimizing potential impacts on business continuity and customer satisfaction.
- Collaborated closely with cross-functional teams to support critical infrastructure projects within the data center environment.
Fiber Optic Splicer
AT&T
11.2013 - 10.2025
- Spliced and terminated fiber optic cables to ensure optimal connectivity and signal strength.
- Performed routine maintenance on fiber optic networks to enhance system reliability and performance.
- Diagnosed and repaired faults in fiber optic systems, minimizing downtime for clients.
- Collaborated with project teams to install new fiber optic infrastructure in residential and commercial settings.
- Trained junior technicians on splicing techniques and safety protocols, fostering skill development within the team.
- Analyzed and resolved complex network issues through effective collaboration with cross-functional teams, ensuring timely implementation of solutions.
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Ensured accurate documentation of splicing work, maintaining detailed records for future reference.
- Expanded business offerings by staying current with emerging technologies in the field of fiber optics communications.
- Reduced downtime for clients by efficiently identifying and resolving connectivity issues.
- Adhered to all local, state, and federal regulations governing the safe handling and disposal of hazardous materials used in fiber optic splicing processes.
- Assisted in the development of departmental policies and procedures, contributing to the continuous improvement of company-wide operational processes.
Network Engineer
United Technologies
07.2007 - 10.2013
- Designed and implemented network solutions to enhance system performance and reliability.
- Led troubleshooting efforts to resolve complex network issues and minimize downtime.
- Developed and maintained documentation for network configurations and processes.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies.
- Mentored junior engineers, providing guidance on best practices and technical skills.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Configured, installed, and upgraded multiple database systems to enhance data accessibility and integrity.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Managed and monitored installed systems for highest level of availability.
- Built servers, upgraded applications, and conducted hardware audits.
- Installed fiber, ethernet, and console cabling in climate-controlled NOC.
Education
Associate of Science - Cyber Security
The University of Texas At San Antonio
San Antonio, TX05-2024
Skills
- Data center infrastructure
- System monitoring
- Power distribution
- Security protocols
- Hardware maintenance
- Software configuration
- Server management
- Network administration
- Disaster recovery
- Structured cabling
- Operating systems
- Computer hardware troubleshooting
- Network troubleshooting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Software
Python, JavaScript, Linux
Interests
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- I enjoy cooking for friends and family gatherings
- Backpacking and Hiking
- Road Trips
- Gym Workouts
- I participate in low-impact exercises to strengthen core muscles
- Coding and Programming
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Web Development and Design
Timeline
Data Center Operations Technician
Rockwell Group
11.2025 - Current
Fiber Optic Splicer
AT&T
11.2013 - 10.2025
Network Engineer
United Technologies
07.2007 - 10.2013
Associate of Science - Cyber Security
The University of Texas At San Antonio