Marxciley Teixeira
Medford,MA
Summary
Driven Sales Associate with proven expertise in customer service and relationship building honed at DSW. Excelled in a fast-paced environment, enhancing store visual appeal and efficiently managing financial transactions. Demonstrated exceptional teamwork and problem-solving abilities, significantly contributing to customer satisfaction and repeat business. Skilled in cash handling and adapting to diverse customer needs.
Overview
1
1
year of professional experience
Work History
Sales Associate
DSW
Everett, MA
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Marketing
Everett High School
Everett, MASkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Excellent people skills
- Relationship Building
- Cash Handling
- Money Handling
- Flexible Schedule
- Client Service
- Store Opening and Closing
- Sales expertise
- Exceptional customer service
- Adapt to diverse groups
Languages
Portuguese
Professional Working
Timeline
Sales Associate
DSW
05.2023 - Current
Marketing
Everett High School