Mary Andersen
Johnstown,CO
Summary
Focused sales manager committed to motivating others and offering extensive knowledge and promoting the products of the company. Highly effective trainer and mentor, assisting new employees in acquiring a vision and goal setting for the company Experience with financial transactions and balancing books Able to multitask in high pressure situations
Proven sales manager delivering impactful training and strategic sales initiatives. Committed to fostering team success and driving customer satisfaction through effective communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Sales Lead Manager
Aerie By American Eagle
Broomfield, Colorado
07.2025 - Current
- Led a team of sales associates to achieve quarterly sales targets through effective coaching and motivation.
- Analyzed sales data to identify trends and opportunities, driving strategic decision-making and resource allocation.
- Developed and executed promotional campaigns that increased foot traffic and elevated brand visibility.
Walt Disney, Inc.
Lake Buena Vista, FL
01.2022 - Current
- Optimized seat assignments for restaurant guests
- Direct customer service interactions to resolve customer issues.
- Facilitated communication between employees and management
- Trainer for new employees
- Maintained a highly positive attitude.
- Maintained a clean and sanitary environment in the food service areas
Hostess Trainer
Walt Disney World Company
Orlando, Florida
10.2022 - 06.2025
- Trained new hostesses on effective guest greeting techniques and seating protocols.
- Evaluated trainee performance through role-playing scenarios and provided constructive feedback.
- Maintained a welcoming atmosphere by ensuring cleanliness and organization of the front area.
Sales Lead Manager
American Eagle Outfitters
Loveland, CO
01.2021 - 01.2022
- Coached employees in successful selling methods and encouraged cross-selling to sell additional products.
- Effectively presented information to customers and resolved questions.
- Handled Customer relations issues to promote customer satisfaction.
- Performed inventory control duties
- Coached staff in interpersonal communication skills relating to customer satisfaction
- Developed and implemented new marketing strategies resulting in increased sales and customer satisfactions
Senior Certified Trainer
Chipotle.
Loveland, CO
01.2019 - 01.2021
- Extensive experience in troubleshooting equipment malfunctions
- Training new employees per company guidelines.
- Provided oversight to all operations of the store and team members.
- Led team members in the production of the highest quality products in a very efficient and well documented manner.
- Had regular, very positive performance reviews with my management team.
Education
college emphasis
Colorado Early Colleges
AS - Psychology
Front Range College
BS - Psychology
University of Northern Colorado
Skills
- Team leadership
- Sales strategy
- Performance evaluation
- Employee training
- Problem solving
- Effective communication
- Customer acquisition
Phone
cell, (970)342-6287
Timeline
Sales Lead Manager
Aerie By American Eagle
07.2025 - Current
Hostess Trainer
Walt Disney World Company
10.2022 - 06.2025
Walt Disney, Inc.
01.2022 - Current
Sales Lead Manager
American Eagle Outfitters
01.2021 - 01.2022
Senior Certified Trainer
Chipotle.
01.2019 - 01.2021
college emphasis
Colorado Early Colleges
AS - Psychology
Front Range College
BS - Psychology
University of Northern Colorado