Mary Barfield
Thomaston,GA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 2 years experience, looking to make way to the back office and become a medical assistant with the on-the-job training, and knowledge being obtained from college courses.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Coordinator
McIntosh Trail Management Services
11.2022 - Current
- Interacted with clients by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Processed referral requests from patients, doctors and other health care professionals.
Patient Care Coordinator
Family Medical Center
05.2022 - 07.2022
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
Jail Officer
Upson County Sheriff's Office
10.2019 - 04.2021
- Observed behavior of inmates individually and as group to spot conflicts and implement de-escalation tactics.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Waitress
Justin's Place Restaurant
10.2015 - 04.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
No Degree - Nursing
Southern Crescent Technical College
Griffin, GA05.2026
High School Diploma -
Upson-Lee High School
Thomaston, GA05.2019
Skills
- Customer Service
- Call Transfers
- Office Management
- Intake Interview
- Accounts Payable and Accounts Receivable
- Safety and Security
- Administration and Management
Certification
BLS Certification (Aug. 2023-Aug. 2025)
Timeline
Office Coordinator
McIntosh Trail Management Services
11.2022 - Current
Patient Care Coordinator
Family Medical Center
05.2022 - 07.2022
Jail Officer
Upson County Sheriff's Office
10.2019 - 04.2021
Waitress
Justin's Place Restaurant
10.2015 - 04.2019
No Degree - Nursing
Southern Crescent Technical College
High School Diploma -
Upson-Lee High School
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