Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Catalyst Physician Group
Richardson, TX
03.2026 - Current
Assisted patients with inquiries, greet patients warmly and professionally as they arrive
Check voicemail, email, and messages; prioritize and relay urgent communications verify patient appointments and update or confirm demographic and insurance information
Check patients in, collect co-pays, and provide necessary forms, answer incoming calls, schedule appointments, and route calls to appropriate staff
Maintain patient confidentiality in accordance with HIPAA guidelines. Coordinate with medical staff regarding patient flow and any schedule
Monitor the waiting area and keep patients informed of delays or updates
Handle walk-ins and urgent appointment requests appropriately
Surgery Scheduling Coordinator
Adriatica Women's Health
McKinney, TX
10.2024 - Current
Coordinated surgical schedules to optimize operating room utilization and minimize patient wait times.
Collaborated with medical staff to ensure accurate scheduling of surgeries and procedures.
Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
Liaised between patients and insurance providers, ensuring proper authorization for scheduled procedures was obtained.
Lead Patient Registration Clerk
GuideWell Sanitas I, LLC dba CliniSanitas
Richardson, TX
02.2020 - 07.2024
Assisted with scheduling appointments, leading to improved clinic flow and reduced wait times for patients.
Led efforts in maintaining compliance with HIPAA regulations during patient interactions.
Trained new staff on registration procedures and electronic health record systems.
Coordinated insurance verification, enhancing patient experience and reducing delays.
Event Coordinator
NOAH'S Event Venue
Richardson, TX
09.2018 - 01.2020
Scheduling tours, selling decorations, working with venders, working with clients, ordering food, beverages and linens, coordinating event and cleaning up after event.