Mary Connolly
Greenwich,CT
Summary
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting students and administrators. Easily adaptable to high-pressure, dynamic situations.
Overview
1
1
year of professional experience
Work History
Front Desk Assistant
Office of the Dean of Students at the College of Charleston
08.2023 - Current
- Maintained professional and welcoming front desk area, setting a positive first impression for students and faculty members.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining friendly demeanor.
- Handled confidential information with discretion while working closely with school administrators on student matters.
Internship
Clay Middleton's Campaign for Mayor of Charleston
09.2023 - 11.2023
- Developed tailored approaches for engaging different demographics within voting population, ensuring inclusivity and relevance of messaging
- Cultivated relationships with community members, fostering trust in the political candidate and party.
- Utilized a data-driven tracking system, VoteBuilder, to develop effective strategies targeting undecided voters in key districts.
Receptionist
Eagle Hill School
06.2023 - 08.2023
- Streamlined front desk operations by effectively managing phone calls, emails, and mail distribution.
- Strengthened relationships among faculty, staff, parents, and students by fostering open lines of communication and a friendly, approachable demeanor at the reception desk.
- Improved school security by diligently monitoring visitor access and implementing sign-in procedures.
Sales Associate
Funky Monkey Toys And Books
06.2023 - 08.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key toy items.
- Managed efficient cash register operations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Education
Bachelor of Arts - Political Science
College of Charleston
Charleston05.2025
High School Diploma -
Greenwich High School
Greenwich06.2021
Skills
- Customer Service
- Data Entry
- Multitasking and Organization
- Inbound Call Management
Community Service
- Waste Free Greenwich, Greenwich, CT, Internship, Summer 2022, Involved in composting, community meetings, sustainability efforts
- Fred Camillo’s First Selectman Campaign, Greenwich, CT, Volunteer, 2019, Used Robocall phone banking to deliver a pre-recorded message to promote the candidate, worked as a greeter on voting day (5 hours)
Timeline
Internship
Clay Middleton's Campaign for Mayor of Charleston
09.2023 - 11.2023
Front Desk Assistant
Office of the Dean of Students at the College of Charleston
08.2023 - Current
Receptionist
Eagle Hill School
06.2023 - 08.2023
Sales Associate
Funky Monkey Toys And Books
06.2023 - 08.2023
Bachelor of Arts - Political Science
College of Charleston
High School Diploma -
Greenwich High School
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