MARY CORE
Butler
Summary
Detail-oriented Service Writer known for exceptional active listening and communication skills. Successfully processed work orders and sales transactions, committed to providing accurate information and resolving customer issues promptly.
Overview
17
17
years of professional experience
Work History
Service Writer/Warranty Clerk
Blue Bird Bus Sales of Pittsburgh, Inc
Gibsonia, PA
03.2009 - 03.2026
- Managed customer service inquiries, ensuring accurate information delivery and prompt resolution of issues.
- Coordinated service appointments, optimizing technician schedules for efficiency and customer satisfaction.
- Processed work orders and invoices using dealership management software, maintaining accurate records.
- Analyzed service operations to identify areas for process improvement, increasing overall workflow efficiency.
Education
High School Diploma -
Mt. Alvernia High School
Millvale, PA05-1978
Skills
- Sales transactions
- Schedule coordination
- Order preparation
- Cost estimates
- Customer service
- Active listening
- Data entry
- Problem resolution
Timeline
Service Writer/Warranty Clerk
Blue Bird Bus Sales of Pittsburgh, Inc
03.2009 - 03.2026
High School Diploma -
Mt. Alvernia High School