Mary Crotts
Winston-Salem,NC
Summary
Adept Pharmacy Technician with a proven track record at Medipack Pharmacy, enhancing workflow and ensuring patient safety through meticulous drug inventory management and customer service excellence. Skilled in manual and automated medication dispensing and confidentiality, I have successfully mentored staff and streamlined pharmacy operations.
Driven Pharmacy Technician with over eight years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
Medipack Pharmacy
04.2020 - 04.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Counted, measured and compounded medications following standard procedures.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume pharmacy environment.
Pharmacy Technician
Foster Drug
08.2012 - 04.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
Clinical Coordinator/Medtech
Piedmont Village Assisted Living
08.2010 - 08.2012
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Worked one on one with prescribing physicians in facility.
- Monitored MAR's and med carts for local and state regulations on a weekly basis.
- Monitored and updated patients records.
- Transcribed orders from physicians to MAR and sent to pharmacy.
Education
Medical Field - CNA1, CNA2, Medtech And Pharmacy Technician
Surry Community College
Dobson, NCHigh School Diploma -
Forbush High School
East Bend, NC06.2001
Skills
- Problem-solving skills
- Confidentiality and HIPAA
- Supply Restocking
- HIPAA
- Drug Inventory Management
- Manual and automated medication dispensing
- Compounding Techniques
- Customer Service
Certification
North Carolina BOP
Accomplishments
- Trained new pharmacy technicians on pharmacy policies, procedures and best practices.
- Facilitated the implementation of a new drug inventory system.
- Compliance committee at Medipack Pharmacy.
Timeline
Pharmacy Technician
Medipack Pharmacy
04.2020 - 04.2024
Pharmacy Technician
Foster Drug
08.2012 - 04.2020
Clinical Coordinator/Medtech
Piedmont Village Assisted Living
08.2010 - 08.2012
Medical Field - CNA1, CNA2, Medtech And Pharmacy Technician
Surry Community College
High School Diploma -
Forbush High School
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