Mary Gore
Plainfield,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Kelly Services
09.2022 - 11.2022
- Basic description of role and responsibilities
- Data entry
- Assist customers with benefits questions and queries.
Administrative Employee
Plainfield Board of Education
03.2016 - 01.2018
- Basic description of role and responsibilities
- Data entry
- Filing
- Helping students and parents with questions
- Phone work
Administrative Employee
Kelly Services
06.2015 - 01.2016
- Basic description of role and responsibilities
- Data entry, Filing, Mail Merge
- Checking accounts for usage and closing them if needed
- Checking returned mail, Utilization of Compass (in-house software) to update addresses and resend out documents to customers
- Researching annuity and direct accounts for balances.
Administrative Employee
Kelly Services
09.2014 - 06.2015
- Basic description of role and responsibilities
- Quality control document preparation for both combination and standard loan modifications
- Quality control of incoming mail for combination, partial claim and standard loan modification documents
- Scanning and uploading documents using the M&T document management system.
Regional Appointment Coordinator
West Herr Automotive Group
11.2013 - 09.2014
- Basic description of role and Responsibilities
- Taking appointments and answering questions about recalls, service and appointment times
- Updating excel files on customer accounts
- Using ADP to look up information on customers and vehicles.
Administrative Assistant
SUNY
08.2009 - 05.2011
- Basic description of role and Responsibilities
- Filing, typing, copying, sorting and distributing mail
- Assisting faculty and staff with paperwork and files
- Assisting students with general inquiries.
Saleswoman
Lane Bryant
07.2007 - 09.2007
- Assisting customers, restocking sales displays.
Service Writer
CompUSA
09.2006 - 05.2007
- Basic diagnosis of computers
- Writing work orders, checking status of repairs and returning computers
- Customer sales, customer service, technical support, cashier.
Education
Bachelor of Arts - Linguistics
State University of New York
2013
TEFL Certificate -
International TEFL Academy
Associates of Arts - International Studies
Union County College
05.2009
Skills
- Filing
- Customer Service
- Typing Proficiency
- Microsoft Word
- Microsoft Excel
- Proofreading
- Computer Proficiency
Affiliations
Phi Theta Kappa
Timeline
Customer Service Representative
Kelly Services
09.2022 - 11.2022
Administrative Employee
Plainfield Board of Education
03.2016 - 01.2018
Administrative Employee
Kelly Services
06.2015 - 01.2016
Administrative Employee
Kelly Services
09.2014 - 06.2015
Regional Appointment Coordinator
West Herr Automotive Group
11.2013 - 09.2014
Administrative Assistant
SUNY
08.2009 - 05.2011
Saleswoman
Lane Bryant
07.2007 - 09.2007
Service Writer
CompUSA
09.2006 - 05.2007
Bachelor of Arts - Linguistics
State University of New York
TEFL Certificate -
International TEFL Academy
Associates of Arts - International Studies
Union County College