Mary E. Mazur
Hamilton
Summary
To obtain a position as fulltime insurance verifier.
Overview
19
19
years of professional experience
2028
2028
years of post-secondary education
1
1
Certification
Work History
ED and Logistics Supervisor
Robertwood Johnson University Hospital of Hamilton
Hamilton
03.2006 - Current
- Supervision of daytime and evening employees
- Data entry of patient information into a computer system with verification of medical charts
- Coordinates night admissions with floor staff and nursing supervisor
- Acts as liaison with insurance companies for pre-certification on admission
- Works with patients by collecting insurance copayments and verifying insurance information during the discharge process while maintaining a courteous stress free experience for all patients and their families
- Insures all independent tasks are completed at the end of each shift
- Monitored compliance with regulations and maintained safety standards within the team.
- Resolved logistical issues promptly to support overall operational efficiency.
- Provided oversight to ensure daily operations ran efficiently and effectively.
- Provided training and guidance to staff members on best practices within the patient access department.
- Monitored day-to-day workflow and employee performance to identify ways for improvement.
Patient Access Representative
ST. Francis Medical Center
Trenton
08.2014 - 12.2022
- Identifying patients with proper identification bracelets
- Data entry of patient information into a computer system with verification of medical charts
- Works with patients by collecting insurance copayments and verifying insurance information during the discharge process while maintaining a courteous stress free experience for all patients
- Makes sure all discharges are completed in a timely matter so insurance claims can be processed
- Coordinated appointment scheduling to enhance patient flow and access to services.
- Maintained confidentiality of patient information in compliance with regulations.
- Educated patients on necessary documentation required for appointments and procedures.
- Resolved patient concerns effectively while providing compassionate customer service.
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at time of service.
- Scanned documents into electronic medical records system.
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage for services provided by the facility.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Created new patient accounts in EMR system as needed.
- Assembled registration paperwork and placed identification bands on patient.
- Provided assistance to internal departments when needed.
- Assisted with scheduling outpatient appointments.
- Actively participated in team meetings and training sessions.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Supported emergency department registration during peak times, ensuring rapid patient processing.
- Conducted financial counseling for patients, explaining payment options and assistance programs.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Reported liabilities and risk management concerns to supervisor for review.
Education
CNA
Mercer County Vocational School
Hamilton, NJ 09.1994 - 06.2025
Hamilton High East
Hamilton , NjMedical Assistant
Mercer County Vocational School
Hamilton , NJ 09.1995 - 06.1996
Skills
- Employee training
- Insurance verification
- Data entry accuracy
- Effective communication
- Team leadership
- Attention to detail
- Conflict resolution
- Time management
Certification
- CHA
Timeline
Patient Access Representative
ST. Francis Medical Center
08.2014 - 12.2022
ED and Logistics Supervisor
Robertwood Johnson University Hospital of Hamilton
03.2006 - Current
Medical Assistant
Mercer County Vocational School
09.1995 - 06.1996
CNA
Mercer County Vocational School
09.1994 - 06.2025
Hamilton High East
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