Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Gonzales

Pasadena,US

Summary

Driven professional with a diverse background in logistics and customer service, notably with the United States Air Force. Excelled in roles requiring problem-solving and time management, enhancing operational efficiency by over 25%. Skilled in database management and passenger assistance, demonstrating a commitment to excellence and a results-driven approach.

Overview

15
15
years of professional experience

Work History

Lyft Driver

Lyft And Uber
02.2016 - 03.2024
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Logistics Manager

United States Air Force, USAF
10.2008 - 12.2016
  • Directed shipping and receiving of wide range of products daily.
  • Coordinated dispatching of 15000 drivers to accomplish daily delivery requirements.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Improved inventory accuracy by developing and implementing enhanced control systems.

Secretary's Assistant

United States Air Force, USAF
01.2014 - 02.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.

Fiscal Assistant

United States Air Force, USAF
12.2015 - 01.2016
  • Maintained documentation for all purchases.
  • Analyzed and reported on inventory levels to determine purchasing requirements.
  • Conducted research, identifying potential vendors and better pricing options.
  • Collaborated with internal departments to identify and manage demand for material and services.
  • Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
  • Searched for hard-to-find items and found high-quality, reliable vendors.

Customer Service Representative

United States Air Force
07.2014 - 12.2014
  • Contributed to effective planning for group purchasing decisions.
  • Managed logistical coordination and communication.
  • Identified, researched and resolved failure points.
  • Memorized [Area of expertise] policies and led training for company personnel.
  • Responded to and assisted in medical emergencies.
  • Managed weapon handling, delivery, and shipping systems.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Gave individual evaluations based on fitness and combat readiness.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Upheld [Branch] dress and appearance regulations for professional appearance.
  • Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Rated job performance for [Number] subordinates providing timely and effective feedback.
  • Designated mandatory reporter for sexual assault and responder for suicide prevention situations.

Fitness Manager

United States Air Force, USAF
02.2012 - 04.2012


  • Implemented effective strategies for group fitness levels and effectiveness on weekly basis for over 125 member.
  • Supported enrollees in fitness program services by encouraging participation in Cross-fit, yoga and other beneficial workout classes.


Education

High School Diploma -

Elizabeth Learning Center
Los Angeles
06.2008

Associate of Science - Logistics Management

Community College of The Air Force
Montgomery, AL
10.2012

Bachelor of Science - Social Psychology

Park University
Kansas City, MO
12.2024

Skills

  • Revenue Generation
  • Passenger Assistance
  • Commercial driving
  • Equipment Management
  • Appointment Scheduling
  • Materials Transport
  • Customer Service
  • Problem-Solving
  • Flexible Schedule
  • Schedule Management
  • Valid Driver's License
  • Database Management
  • Time Management

Timeline

Lyft Driver

Lyft And Uber
02.2016 - 03.2024

Fiscal Assistant

United States Air Force, USAF
12.2015 - 01.2016

Customer Service Representative

United States Air Force
07.2014 - 12.2014

Secretary's Assistant

United States Air Force, USAF
01.2014 - 02.2016

Fitness Manager

United States Air Force, USAF
02.2012 - 04.2012

Logistics Manager

United States Air Force, USAF
10.2008 - 12.2016

High School Diploma -

Elizabeth Learning Center

Associate of Science - Logistics Management

Community College of The Air Force

Bachelor of Science - Social Psychology

Park University
Mary Gonzales