Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Gross

DeSoto,TX

Summary

Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.

Overview

30
30
years of professional experience

Work History

Transit Bus Operator

Dallas Area Rapid Transit, Dart
03.2022 - Current
  • Provide passenger assistance, collect fares and offer schedule and route information.
  • Operate with safety and skill to avoid accidents and delays.
  • Followed schedules to complete daily routes..
  • Cover routes when needed on scheduled off days.
  • Operate wheel chair straps to safely transport passengers.

CDL Driver

Dallas Independent School District
06.2019 - 03.2022
  • Communicate with dispatchers regarding any route changes
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Received safe driving/ 0 accidents award
  • Trained new drivers while working as Standby Driver

Payroll Clerk/Trips Coordinator

First Student
06.2018 - 06.2019
  • Assigned drivers for extra curricular activities using seniority list
  • Input data into database using Lawson, Versa-Trans and Trip Tracker, Focus
  • Work closely with Manager to determine monthly budget
  • Communicate with school officials using Outlook
  • Maintained employee privacy and protected payroll operations by keeping all information confidential
  • Managed payroll data entry and processing for 120 employees to comply with predetermined company guidelines
  • Verified timekeeping records and handled any discrepancies with employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.

Bus Driver/Dispatcher

Dallas County Schools
04.2006 - 06.2018
  • Addressed all disciplinary issues with drivers, monitors, students
  • Prepared paperwork for any accidents/incidents
  • Maintain filing system for all reports and monthly paperwork
  • Performed duties regarding any accidents/incidents
  • Sent emails to DISD Police, Supervisors, Pinnacle for drug testing.
  • Handled incoming calls and emails from school officials regarding routes
  • Worked closely with customers to effectively resolve issues and complaints.
  • Coordinated dispatching of 200 drivers to accomplish daily route requirements.

Transit Bus Operator

Dallas Area Rapid Transit, Dart
11.2004 - 05.2006
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Transported customers to and from.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.

Courier

Clinical Pathology Laboratory
05.2003 - 10.2004
  • Drove safely at all times to avoid accidents and harm.
  • Followed company policies and procedures during shift.
  • Verified package information to check for accuracy and completeness.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Bus Driver

First Transit
04.1994 - 10.2003
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Transported customers to and from.
  • Communicated with dispatch teams to report delays and route changes.

Education

Certificate - Business Administration

Dallas SER
Dallas TX
06.1992

High School Diploma -

Lincoln High School
Dallas, TX
06.1989

Skills

  • Customer Service
  • Problem-solving
  • Route Logs
  • Focus, Versa trans, Trapeze, Word, Power Point, Excel
  • Proficiency In Ms Office
  • Accident / Incident Reports
  • Operations support
  • Time Management
  • Multi-Line Telephone Systems
  • Verbal and Written Communication

Timeline

Transit Bus Operator

Dallas Area Rapid Transit, Dart
03.2022 - Current

CDL Driver

Dallas Independent School District
06.2019 - 03.2022

Payroll Clerk/Trips Coordinator

First Student
06.2018 - 06.2019

Bus Driver/Dispatcher

Dallas County Schools
04.2006 - 06.2018

Transit Bus Operator

Dallas Area Rapid Transit, Dart
11.2004 - 05.2006

Courier

Clinical Pathology Laboratory
05.2003 - 10.2004

Bus Driver

First Transit
04.1994 - 10.2003

Certificate - Business Administration

Dallas SER

High School Diploma -

Lincoln High School

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