SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

MARY SPENCER

Rom Trans Inc
Campbell,OH
1
Certification
24
years of professional experience

Health Information Technology graduate with experience in medical billing, claims processing, insurance verification, patient registration, and customer service. Knowledgeable in Medicare, commercial insurance, medical terminology, ICD-10, CPT coding concepts, HIPAA compliance, and healthcare reimbursement processes.

Work History

Office Manager

9 Years 1 Month
Rom Trans Inc | 10.2017 - Current
  • Manage invoicing, billing, collections, and office operations.
  • Supervise drivers and conduct safety meetings.

Data Entry

1 Year 5 Months
Quadax | 01.2015 - 06.2016
  • Entered healthcare claims for submission to insurance companies.

Patient Access Representative

8 Months
St. Elizabeth Hospital | 05.2014 - 01.2015
  • Collected and verified patient and insurance information.
  • Verified insurance coverage and copays.
  • Answered phones and performed data entry.

Customer Service Representative III

8 Years
Anthem Blue Cross Blue Shield | 04.2003 - 04.2011
  • Responded to provider and hospital inquiries regarding claims and benefits.
  • Processed and adjusted medical and facility claims.
  • Utilized ICD-9, CPT codes, and medical terminology.
  • Resolved provider and member claim issues.
  • Maintained provider correspondence and documentation.

Education

Associate Degree - Health Information Technology

DeVry University | 08-2026
Graduated with Honors

Skills

Medical Billing
Claims Processing
Insurance Verification
Customer Service
HIPAA Compliance
Medical Terminology
Data Entry
Medicare & Commercial Insurance
ICD-9 & CPT Knowledge
Claims Review

Certification

Ohio Notary Public

Timeline

Office Manager

Rom Trans Inc
10.2017 - CurrentRead More

Data Entry

Quadax
01.2015 - 06.2016Read More

Patient Access Representative

St. Elizabeth Hospital
05.2014 - 01.2015Read More

Customer Service Representative III

Anthem Blue Cross Blue Shield
04.2003 - 04.2011Read More

DeVry University

Associate Degree from Health Information Technology
Read More
MARY SPENCER