Mary Hicks
SMMC
Huntington,WV
1
Certification
10
years of professional experience
Detail-oriented Pharmacy Technician with strong skills in medication dispensing, workflow optimization, and HIPAA compliance. Committed to enhancing patient care through accurate prescription filling and effective inventory management.
Work History
Pharmacy Technician
3 Years 9 Months- Dispensed medications accurately, ensuring compliance with pharmacy regulations and safety protocols.
- Managed inventory levels, coordinating stock replenishment to prevent shortages and maintain operational efficiency.
- Assisted pharmacists in preparing prescription orders, verifying dosages, and labeling medications for patient use.
- Trained new pharmacy technicians on standard procedures, enhancing team effectiveness and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Store Manager
4 Years 8 Months- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored staff, enhancing team performance and productivity.
- Implemented inventory management practices to maintain optimal stock levels.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed promotional displays to maximize product visibility and sales potential.
- Resolved customer complaints promptly, fostering positive shopping experiences.
- Conducted regular audits to ensure compliance with company policies and safety standards.
- Collaborated with upper management on strategic planning initiatives for store growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Farm Hand
2 Years 3 Months- Operated and maintained farm machinery to enhance productivity and efficiency.
- Assisted in planting, cultivating, and harvesting crops to ensure optimal yield.
- Monitored crop health and implemented pest management strategies to minimize loss.
- Collaborated with team members to streamline daily operations and improve workflow.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
Deli Worker
3 Months- Prepared and sliced deli meats and cheeses to customer specifications.
- Maintained cleanliness and organization of deli counter and equipment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Implemented inventory management practices to reduce waste and ensure product freshness.
Education
High School Diploma
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Prescription filling
Drug inventory control
Pharmacy law compliance
Healthcare regulations
Interpreting and processing medication orders
Prescription interpretation
Manual and automated medication dispensing
Compounding techniques
Medication storage procedures
Secure storage of medications
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
SMMC
11.2022 - CurrentRead More
Store Manager
Family Dollar
03.2018 - 11.2022Read More
Deli Worker
Food Fair Supermarket
12.2017 - 03.2018Read More
Farm Hand
Collins Career Center
05.2016 - 08.2018Read More
Fairland High School
High School Diploma
Read More