Mary Wesela
Casselberry,FL
Summary
Proven leader in retail management, notably with UNTUCKit, where I spearheaded initiatives to enhance store Performance and Customer satisfaction. Skilled in problem-solving and customer engagement .I drove operational improvements and team accountability, significantly impacting sales and service quality. My approach blends strategic merchandise management with focus on fostering a professional and collaborative work environment.
Overview
27
27
years of professional experience
Work History
Assistant Store Manager
UNTUCKit
Orlando, FL
11.2018 - Current
- Collaborated with Store Manager to ensure adherence to Corporate standards.
- Coach and mentor team members on sales techniques and team-selling strategies, helping them maximize individual and store performance.
- Oversee visual merchandising, ensuring the store is always set to standards and visually appealing to customers.
- Train all store staff, keeping the team updated on store policies.
- Build relationships with clients and drive sales through personalized customer interactions.
- Deliver exceptional customer service to ensure a seamless shoppng experience and encourage repeat business.
Department Manager Mens
Neiman Marcus Last Call
Orlando, FL
06.1998 - 07.2025
- Managed the Mens department, providing expert guidance on fitting and measuring clients for dress shirts and other apparel.
- Focused on elevating the customer's experience through personalized service and relationship building.
- Maintain and grew a client book, leveraging relationships to drive sales and meet department goals.
- Trained ans supervised department employees, ensuring high levels of performance and adherence to company standards.
Education
Bachelor of Arts - Computer Graphics
Columbus College of Art And Design
Ohio05-1984
Skills
- Problem Solving
- Customer service
- Customer experience
- Staff supervision
- Inventory counting
- Strategic Merchandising
- Pricing and markdowns
- Store organization
Timeline
Assistant Store Manager
UNTUCKit
11.2018 - Current
Department Manager Mens
Neiman Marcus Last Call
06.1998 - 07.2025
Bachelor of Arts - Computer Graphics
Columbus College of Art And Design