Mary Iannarino
Columbus,OH
Summary
Dedicated Team Leader and experienced bartender with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Sales Manager
Star Lanes Polaris
Columbus, North Dakota
12.2023 - Current
- Implemented effective pricing strategies tailored to each event based on market conditions and customer needs.
- Participated in networking events related to the industry in order to build relationships with potential partners.
- Managed client relations by providing exceptional service in order to ensure customer satisfaction.
Bartender
Slick Whiskers Pub and Patio
Columbus, OH
01.2023 - 09.2023
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Team Leader
Rise Brands
Columbus, OH
07.2021 - 01.2023
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Reviewed completed work to verify consistency, quality and conformance.
Bartender
Slurping Turtle
Columbus, OH
06.2022 - 08.2022
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
Bachelor of Arts - Hospitality Administration And Management
The Ohio State University
Columbus, OH01.2024
Bachelor of Arts - Psychology
The Ohio States
Columbus, OHSkills
- Attention to Detail
- Issue Resolution
- Verbal and Written Communication
- Giving Constructive Feedback
- Overseeing Daily Activities
- Teamwork and Collaboration
Accomplishments
Created and implemented a training program at Risebrands called the Pilot, Co-Pilot strategy for newly hired employees to learn our POS Systems in a well organized and efficient way.
Certification
Servsafe Food Protection Management, 2022
Timeline
Event Sales Manager
Star Lanes Polaris
12.2023 - Current
Bartender
Slick Whiskers Pub and Patio
01.2023 - 09.2023
Bartender
Slurping Turtle
06.2022 - 08.2022
Team Leader
Rise Brands
07.2021 - 01.2023
Bachelor of Arts - Hospitality Administration And Management
The Ohio State University
Bachelor of Arts - Psychology
The Ohio States
Servsafe Food Protection Management, 2022
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