Mary Jenkins
Fresno,CA
Summary
Experienced Case Manager with a strong background in case documentation, appointment coordination, and client advocacy. Known for accurate records, clear communication, and dependable support across medical and behavioral services.
Overview
15
15
years of professional experience
Work History
Case Manager
Kalos Specialize Service
Fresno, CA
07.2011 - Current
- Coordinated appointment scheduling and follow-ups among medical, behavioral, and support service providers to enhance client access to necessary services.
- Documented case notes, service updates, and client progress in confidential record systems to maintain comprehensive client histories.
- Followed agency procedures, privacy rules, and special services requirements in daily work.
- Maintained accurate and up-to-date case records in compliance with agency guidelines to ensure effective service delivery.
Education
High School Diploma -
Edison High School
Fresno, CA06-1986
Skills
- Time management
- Critical thinking
- Case documentation
- Appointment coordination
- Client assessment
- Caseload management
- Active listening
- Direct patient care
- Goal setting
- Medical records management
- Performance tracking
- Problem-solving
- Client advocacy
- Indirect patient care
- Staff education and training
- Positive attitude
- Verbal and written communication
Timeline
Case Manager
Kalos Specialize Service
07.2011 - Current
High School Diploma -
Edison High School