Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mary Kapanicas

Paradise Valley,AZ

Summary

Proven in enhancing customer satisfaction and loyalty, adept at customer service and assistance, demonstrated at Daniel Richie. Excelled in staff training, showcasing reliability and a strong work ethic. Achieved high accuracy in transactions, embodying patience and empathy, while efficiently managing tasks and fostering positive relations. I am a friendly and reliable worker offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Cashier

Daniel Richie
11.2020 - 08.2024
    • Greeted customers entering store and responded promptly to customer needs.
    • Welcomed customers and helped determine their needs.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Built relationships with customers to encourage repeat business.
    • Helped customers complete purchases and locate items.

Receptionist Intern

Martin Alvarez
06.2022 - 08.2022
  • Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
  • Assisted in event planning and coordination, ensuring successful execution of company functions.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
  • Handled sensitive information discreetly by adhering to strict confidentiality guidelines, ensuring client trust.
  • Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
  • Collaborated with team members to complete projects on-time while maintaining attention to detail.

Education

Bachelor of Architecture - Architecture

Arizona State University
Tempe, AZ
05.2028

High School Diploma -

Notre Dame Preparatory
Scottsdale, AZ
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Staff Training

Accomplishments

  • Promoted to Cashier after starting as a Courtesy Clerk
  • Trained and mentored numerous employees.

Timeline

Receptionist Intern

Martin Alvarez
06.2022 - 08.2022

Cashier

Daniel Richie
11.2020 - 08.2024

Bachelor of Architecture - Architecture

Arizona State University

High School Diploma -

Notre Dame Preparatory
Mary Kapanicas