Mary-Kate Trigg
Sanford
Summary
Dynamic Admissions Director with a proven track record at Excelsior Care Group, achieving over 95% occupancy through strategic relationship building and community outreach. Expert in performance metrics and referral management, driving successful patient admissions while enhancing organizational reputation. Skilled in navigating clinical capabilities and insurance contracts to optimize patient care.
Overview
5
5
years of professional experience
Work History
Admissions Director
Excelsior Care Group
11.2024 - Current
- Maintain 95% or above occupancy in the building with 30% skilled mix.
- Approving/denying referrals based on the facilities clinical capabilities & insurance contracts.
- Led marketing initiatives to establish partnerships with hospitals and healthcare providers, driving patient referrals and successful admission stories.
- Represented the organization at community events, building relationships with referral sources that strengthened the organization's reputation and market reach.
- Report census/pending list daily to regional team. Along with completing monthly operational reports.
Admissions Director
Orange Park Rehab and Nursing
11.2023 - 08.2024
- Accept & deny referrals based on clinicals and benefit information.
- Build relationships with hospital case managers for referral sourcing.
- Getting new patients signed & settled in on arrival.
- Report census numbers twice daily and attend weekly marketing calls to report status in building to higher levels.
Human Resources & Payroll Manager
The Terrace of Jacksonville
03.2022 - 11.2023
- Maintain active and terminated employee files, completed employment verifications for current and former employees.
- Onboarding new hires, monitoring background checks, and verifying employment eligibility.
- Ensuring all PTO accruals are accurate.
- Input payroll and run reports to ensure all pay is accurate with employee time cards.
Social Services Assistant
The Terrace of Jacksonville
03.2021 - 03.2022
- Identifying crisis causing problems within long term care residents quickly and coming to resolution with family or resident.
- Documenting quarterly and annual assessments on the residents for cognitive and behavioral status.
- Attending care plan meetings with responsible parties regarding concerns and clinical updates.
- Setting up discharges, getting all documents ready, signed, and to the appropriate facility or physician.
Activities Assistant
The Terrace of Jacksonville
01.2021 - 03.2021
- Facilitate varying activities for all residents.
- Daily charting of resident's day to day life.
- One on one meetings with assigned residents twice a week.
- Assist with feedings during resident meal times.
- Memory care unit based
Education
Valdosta State University
Valdosta, GASkills
- Relationship building
- Performance metrics
- Community outreach
Timeline
Admissions Director
Excelsior Care Group
11.2024 - Current
Admissions Director
Orange Park Rehab and Nursing
11.2023 - 08.2024
Human Resources & Payroll Manager
The Terrace of Jacksonville
03.2022 - 11.2023
Social Services Assistant
The Terrace of Jacksonville
03.2021 - 03.2022
Activities Assistant
The Terrace of Jacksonville
01.2021 - 03.2021
Valdosta State University
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