Mary Keehn
Colorado Springs,CO
Summary
Dynamic Health Insurance Specialist with extensive experience at the Centers for Medicare and Medicaid Services. Proven track record in advocating for consumer needs and ensuring HIPAA compliance. Skilled in health policy analysis and customer service excellence, effectively coordinating care and navigating complex healthcare regulations to enhance service delivery.
Overview
33
33
years of professional experience
Work History
Health Insurance Specialist
Centers for Medicare and Medicaid Services
06.1992 - 07.2025
- Conducting thorough assessments of consumer's health insurance needs and eligibility for various CMS programs
- Providing detailed information about Medicare, Medicaid and Affordable Care Act benefits, coverage options and how to access services
- Acting as a point of contact for consumers, advocating for their needs and addressing any issues or concerns they may have with your benefits
- Working with other healthcare professionals and community organizations to coordinate care and provide support
- Monitoring changes in state and federal laws affecting healthcare plans and updated internal policy accordingly
- Ensuring adherence to CMS policies, procedures, and regulations
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, CO05-1996
Skills
- HIPAA compliance
- Healthcare expertise
- Team collaboration
- Customer service excellence
- Attention to detail
- Multitasking ability
- Reliability and dependability
- Active listening skills
- Data entry proficiency
- Task prioritization
- Self-motivation
- Health policy analysis
- Medicare enrollment support
- Health insurance knowledge
- Written communication skills
References
References available upon request.
Timeline
Health Insurance Specialist
Centers for Medicare and Medicaid Services
06.1992 - 07.2025
Bachelor of Science - Business Management
Metropolitan State University of Denver