Mary Keith
Bartender
Hazel Crest,IL
Summary
Professional Bartender with extensive knowledge of spirits, with experience in service industry and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
5
5
Certifications
7
7
years of post-secondary education
8
8
years of professional experience
Work History
Server
Sauce On The Side
Chicago, IL
06.2020 - Current
- Ordered food items and supplies needed to fulfill catering jobs.
- Cleaned and organized kitchen stations to promote team efficiency.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Monitored dietary restrictions and served guests with special needs.
- Cleared dishes and glassware quickly following each course.
- Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, entrees and refilled beverages for events up to 100 guests.
Clinical Appeals/Denial Specialist
Family Health Network/Community Care Alliance
Chicago, IL
05.2015 - 08.2020
- Observed strict procedures to protect sensitive patient information, including medical records and payment data.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Handled day-to-day running of appeals and denials, ensuring high levels of productivity and progression.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Registered Nurse
Home Staff Inc
Chicago, IL
11.2013 - 01.2016
- Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication.
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Maintained open availability to rotate through on-call schedule, including night and weekend visits.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Engaged and educated clients on appropriate behaviors and essential social interaction.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
Education
Bartending
Curbside Mixology Academy
Calumet City, IL 11.2020 - 11.2020
Bachelor of Science - Nursing
Resurrection University
Chicago, IL 01.2015 - Current
Associate of Applied Science - Nursing
City Colleges Of Chicago-Malcolm X College
Chicago, IL 06.2012 - 05.2013
Skills
Classic cocktails
Certification
American Safety Council- Mixology Certification-#001816
Quote
Your daily life is your temple and your religion.
Kahlil Gibran
Affiliations
- United States Bartenders Guild (Member)
Timeline
IL On and Off-Premise BASSET Alcohol Certification by the American Safety Council
01-2024
ServSafe Alcohol Certification
01-2024
ServSafe Food Handler Certification
01-2024
Professional Registered Nurse
05-2022
American Safety Council- Mixology Certification-#001816
01-2021
Bartending
Curbside Mixology Academy
11.2020 - 11.2020
Server
Sauce On The Side
06.2020 - Current
Clinical Appeals/Denial Specialist
Family Health Network/Community Care Alliance
05.2015 - 08.2020
Bachelor of Science - Nursing
Resurrection University
01.2015 - Current
Registered Nurse
Home Staff Inc
11.2013 - 01.2016
Associate of Applied Science - Nursing
City Colleges Of Chicago-Malcolm X College
06.2012 - 05.2013
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